Appliance Repair Expert - Calgary
4.5/5
★
based on 8 reviews
About Appliance Repair Expert
Appliance Repair Expert Corp. is a Member of the ECO Group Of Companies operated since December 2017. We are a team of Professional Appliance Repair Expert and Sales Representatives
Contact Appliance Repair Expert
| Address : | 606 4 St SW 11th Floor, Calgary, AB T2P 1T1, Canada |
| Phone : | 📞 +879 |
| Postal code : | 2 |
| Website : | https://appliancerepairexpert.ca/calgary-appliance-repair/ |
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| City : | P |
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Travis Musgrove on Google
★ ★ ★ ★ ★ I have been a long time Appliance repair expert customer. This time my Maytag washing machine broke. It simply stopped filling with water. I knew I would only get help here. As always, the expert's work deserves the highest praise. I recommend it to everyone.
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Calvin Hewett on Google
★ ★ ★ ★ ★ The water dispenser in my Miele refrigerator stopped working. We made an appointment with the technician and he came. The problem was fixed quickly and hopefully qualitatively. Appliance Repair Expert are the best.
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Scott Hicks on Google
★ ★ ★ ★ ★ Fagor dishwasher does not drain. This is the first time I have encountered such a problem, so I decided that it was better to entrust this repair to a specialist. I went to appliance repair expert. The technician did the repair in a quality and very fast manner. Thank you!
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Stella Conroy on Google
★ ★ ★ ★ ★ John was able to come over and fix my dryer just a few hours after contacting the company. Efficient, courteous and honest about an issue not related to normal wear and tear that may require repair in the future. Rather than insisting on repairs before they are really needed, he told us what to check to ensure maximum efficiency.
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Sophie Warren on Google
★ ★ ★ ★ ★ I would not recommend this company.
I originally engaged Appliance Repair Expert to service my washing machine which was demonstrating a drain sensor issue. The technician misdiagnosed the problem and replaced and charged me for a part which did not solve the issue. In the process, the handling of my machines also caused punctures to the dryer venting. My dryer is now also currently not functioning.
All in all I have paid $360 to not have my washing machine fixed and to have my dryer damaged.
I have attempted to contact the manager multiple times with no success and was not contacted back in the period of time which was promised to me. The customer service staff who have been available to take my calls have not been able to offer any solution nor have they been able to provide me with any information as to when the manager would be available. The lack of responsiveness and incompetence of this company will cause me to never recommend them to anyone.
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Jeff Boggs on Google
★ ★ ★ ★ ★ The Frigidaire dishwasher broke. 5 years old shouldn't have severe breakdowns yet. My hubby called a repair specialist without hesitation. We had a great specialist come to us and address the issue quickly. Recommend.
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vincent veronica on Google
★ ★ ★ ★ ★ I would not recommend this company. I used them because I was in desperate need of a technician to look at my faulty dishwasher.
The Technician came around, spent 5 - 10 minutes looking at the faulty dishwasher (didn't open it up), and the diagnosis was that the control board was faulty and the manufacturer GE no longer produced that model. He said my only option was to get a new one - he recommended the Frigidaire brand and I got an invoice of $103 ($99 + tax), as service fee.
I was told by your customer care representative over the phone that the charge is $99 for service fee for diagnosis and that if the customer chooses to go ahead with the recommendation, the service fee will be waived. Infact I had called to confirm this with one of their agents and they told me yes.
So I went ahead with the technician's recommendation to get a new dishwasher and I called back to book a follow up appointment expecting that the service fee would go towards the new dishwasher as stated in their policy but was told that I had to pay an additional $240 for installation separately. Total of $343. Basically a total scam. I am not happy with this service and will never use them again. I'll go with another technician for the installation because these Appliance Repair Expert are crooks. Not to mention how the technician kept harassing me and sending me text messages. Don't trust anything their agents tell you over the phone because they can deny it on the next call. If possible record the conversation. This particular company is not to be trusted and that service fee will be the last of my money they'll ever see.
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Mandy Torkington on Google
★ ★ ★ ★ ★ Our washer stopped working properly, the tech who came out was very nice. However, they replaced a part that wasn't required to be replaced and the issue was still happening. After having the tech come back out, they pushed our dryer vent tube into a nozzel which split it open. After countless phone calls and email, we have had no luck in reaching management to get this fixed. Very upset and would not recommend as they are not responsive.
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