Myric - Calgary
3.4/5
★
based on 8 reviews
About Myric
Monday - Friday: 9:30 AM - 2:00 PM
Saturday and Sunday: closed
For service/repairs, click above tab on : Repair Services
Contact Myric
| Address : | A, 13, 416 Meridian Rd SE, Calgary, AB T2A 1X2, Canada |
| Phone : | 📞 +99 |
| Postal code : | 2 |
| Website : | http://www.myric.com/ |
| Categories : | |
| City : | A |
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Camellia Mazur on Google
★ ★ ★ ★ ★ Trudy and Walter were fantastic. They saved my $1000 coffee machine without great expense. They even replaced a heat damaged side panel that wasn't critical but cosmetic and made the unit look as good as new. I hope to get another six years out of my baby. Each interaction was pleasant and efficient. My deposit was deducted from the final cost of my repairs. They were upfront and open about their repair policies. I would highly recommend to friends and family. I think it's important to support the "little guy" and would highly urge anyone seeking to buy a kitchen appliance to consider Myric.
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Krystine von Doom on Google
★ ★ ★ ★ ★ Purchased my espresso machine here a number of years ago and recently phoned to have it serviced. The lady I spoke with on the phone/dealt with at the front was WONDERFUL; very informative, clear, concise information and polite to boot, and I got the same great treatment when I arrived to drop the machine off. I was even told that because I purchased the machine at their store it would be given priority over machines that were purchased elsewhere. Love the loyalty to your customers, guys!
The pricing was clear, they emailed a quote before proceeding, as my total repair cost was over the basic amount where they just fix it without contacting you, which I was made aware of when I dropped the machine off.
I would be STOKED to purchase any other small appliances or kitchen gadgets from their store.
Cannot recommend highly enough!
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Ken Samson on Google
★ ★ ★ ★ ★ Had the part i needed. Great staff! I will be back for all my small appliance nesds
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Rob Will on Google
★ ★ ★ ★ ★ My DeLonghi espresso machine developed an internal leak. Myric got it working great again at a very reasonable cost. Fortunately they had the part in inventory and I got the machine back the next day. Won me over as a new dedicated customer! Friendly staff.
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Bonnie Ohtake on Google
★ ★ ★ ★ ★ I decided to place an order with Myric as their prices were competitive and Derrick was pleasant to deal with. Service was prompt and Derrick was so helpful when I ran into an issue. I would definitely purchase from this company again.
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Jon Large on Google
★ ★ ★ ★ ★ Updating my review from 7 years ago when I bought the coffee machine.
Tragically a few weeks ago our machine started giving us problems. I don't know if 7 is old in coffee shop years, but like our trusty dog getting up in age she was no longer performing as fast as she once was. She wasn't as reliable, some error messages that didn't make sense, some random shut downs, some leaks where there weren't leaks before. We grew concerned, gave her extra attention, a thorough cleaning, but the end seemed inevitable.
And then one day, nothing. Sure it would try to turn on, you could tell it wanted to, she struggled to start up. But that was it, no more coffee. The first few mornings were, well, mournings. We pulled out the camping aeropress, but it wasn't quite the same.
Thankfully, the folks at Myric are miracle workers. After a brief chat on the phone I put the machine in the mail, and a week later a box showed up at our house. A WEEK! With a stat holiday in there, and shipping! They fixed her up, she's as good as new, and we're excited for many more years together.
So I want to thank both the shop and the service side of Myric for their excellent customer service, as I enjoy a fresh brewed espresso.
Original post:
Great customer service. I got a great espresso machine and enjoyed some good coffee while getting a tutorial. Very knowledgeable, and I'm sure if any issue arise they'll be just as accommodating. Nice to see successful small shops like this are still around.
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Shawn Keown on Google
★ ★ ★ ★ ★ Two weeks into our new machine and we are thrilled. My first impressions with Myric were fantastic and the follow through proved to be just as good. Would certainly recommend to anyone looking for a new appliance.
I meant to call during the day to ask about special ordering an espresso machine, but the day escaped me so I ended up sending an email after hours. I was not expecting a phone call back within 2 hours from the owner, so was surprised when to came up on caller ID. The owner then indicated that he could not only do my custom order but that he also would be able yo give me a special price. He then went on to ask several question s to make sure I understood the size and complexity of the machine I wanted. I'm now excitedly waiting the arrival of my new machine and will update as the order progresses, but so far I am very impressed. Great price and great customer service.
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Marlene Major on Google
★ ★ ★ ★ ★ Having dealt with Myric a few years back, I quickly Googled their address this morning to make sure I remembered where it was and what their hours of business were, and then set off with my De'Longhi espresso machine to see if it could be repaired. Upon entering the premises (I fortunately left the heavy machine in my car), I was met by an extremely rude older man who was appalled that I had not filled out an online service request prior to showing up at the store. His tone and attitude were angry and extremely condescending. He lectured me as he would a misbehaving child. Needless to say, I left abruptly (after thanking him politely for his time). I felt badly that I had not reviewed the website thoroughly before I visited their store, but I believe I did not deserve that level of rudeness and the situation could have been handled much differently. I could have been asked politely to return to my car, call up the service form on my phone, and then leave the machine on the front counter or even outside their door, if that was their preference. If there was an instructional sign on their door, I did not see it. My eyes were drawn, instead, to the extreme clutter that was visible through the glass front. Unfortunately, I cannot and will NOT recommend doing business with Myric Calgary. There are other businesses, I'm sure, with better customer service.
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