American Eagle Store
3.9/5
★
based on 8 reviews
Contact American Eagle Store
| Address : | 5000 Hwy 7 Suite #2260, Markham, ON L3R 4M9, Canada |
| Phone : | 📞 +988 |
| Website : | https://storelocations.ae.com/ca/on/markham/5000-highway-7-east.html |
| Categories : | |
| City : | R |
| Description : | Chain selling trendy casualwear, shoes, accessories & loungewear for guys & girls. |
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Ren C on Google
★ ★ ★ ★ ★ The customer service at this store is great! Anthony was very helpful when I came into the store to make an exchange. He provided great assistance which made shopping really easy and fast at this store. The store is always neat and bright. I will definitely come back again.
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Giuseppe Monaco on Google
★ ★ ★ ★ ★ Stef was great, super helpful and helped me find 3 pair a pants which I really liked. What I didn’t appreciate was being spoken to by the manager Angela for distracting her employees. Stef helped me find 3 pair of pants, and when I returned to buy the third set of pants I was told by the manager I was distracting her employee by speaking with her for a literally a minute whilst waiting for my mother to PAY! To pay for the pants stef the employee I was speaking with had actually found for me. Very unprofessional and put a huge downer on what was otherwise my best experience at American eagle yet.
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Obi F. on Google
★ ★ ★ ★ ★ I went in to return some jeans and Cheryl was such a pleasure to interact with. When telling her my concerns, she provided alternatives for me and gave great suggestions, and I almost walked out with another two pairs if not for the fact that one pair's size was not in stock in store and there's a BOGO promotion I'd rather take advantage of.
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Ambreen Rana on Google
★ ★ ★ ★ ★ Well apparently it is very obvious that the store manager hates the fact that she has to process returns of purchases made online. Do not accuse your consumer for “doing whatever things online” because one of our items had a different price appear on your screen and you didn’t know how to resolve it. Do not put the blame on your consumer, this is why we choose to online shop, so individuals like you won’t have the chance to ruin our shopping experiences with your bias towards young adults. It was an online sale that we have no control over, rather understand what your company does with their pricing. It is 6pm, Wednesday June 24th, so you can confirm with their schedule who was acting supervisor or manager. Check your bitterness toward online shoppers at the door. This is how all businesses function.
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Tarek Bader on Google
★ ★ ★ ★ ★ Frist time to go there to get a jacket, they had a sign for 40% discount, I asked about that, the gril replied that does not apply to all, so we got the jacket and at home we checked online and the same jacket was $30 less! We were never told there sre sales online only!
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Jessica Lin on Google
★ ★ ★ ★ ★ amazing service! always super helpful and are great with their in store pick ups. will continuously to shop at this location.
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S Nunez on Google
★ ★ ★ ★ ★ When your bored and want to see different stores, you visit CF Markville Mall, we were the last customers in American Eagle, the young man who helped us, gave us excellent customer service! ? would love to go back for more shopping, extending the hours would definitely help
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crystal cheung on Google
★ ★ ★ ★ ★ Management could use some work. They chose an arbitrary day to close the store for training, organizing or whatnot. I'm sure they chose a day to affect the least amount of people shopping in store.
This was not my issue. I was not here to shop and only to pick up an online order. I called the store and the voice message service informed me the physical store was closed but to stay on the line for curbside pickup, which I did. They just let the phone ring and ring and ring. I was on the line for almost 4 minutes.
This was such a disappointment since I traveled to the store just for a pick up. All my previous in-store experiences were great which is why I'm still leaving a 3 star, but not allowing order pickups despite it not affecting the physical store was a questionable decision. I feel like they could've done things differently.
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