Alamo Rent A Car - Leduc
4.1/5
★
based on 8 reviews
Contact Alamo Rent A Car
| Address : | 1000 Airport Rd #1, Leduc, AB T9E 8B7, Canada |
| Phone : | 📞 +878 |
| Postal code : | 9 |
| Website : | https://www.alamo.ca/en/car-rental-locations/ca/ab/edmonton-international-airport-c5a2.html%3Fmcid%3Dyext:245709 |
| Categories : | |
| City : | E |
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Katie Cardinal on Google
★ ★ ★ ★ ★ Made sure to organize a car for when we arrived, kiosk says open until midnight, had it arranged to pick up car at 1115pm. Got there and kiosk was closed, called the number and spoke to someone that said nothing he could do and wouldnt take a complaint. Stranded in edmonton airport now. Garbage company.
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Steve “Pack-Man” Goss on Google
★ ★ ★ ★ ★ Very friendly people. Courteous, professional, and speedy. Their prices are only a couple bucks more than their competition but you also get way nicer and better maintained vehicles.
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RD K on Google
★ ★ ★ ★ ★ An easy pick-up and drop-off rental car company! The deal was awesome for 2.5 days! Definitely will recommend Alamo to future renters!
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Steven J on Google
★ ★ ★ ★ ★ Easy to reach and helpful customer service on the phone before the pickup to confirm the vehicle types, easy pickup and even easier dropoff at the airport, given a discount due to bad windshield wipers during the rental. Will definitely consider Alamo again for future rentals.
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Thomas Muirhead on Google
★ ★ ★ ★ ★ We were given a high mileage Mazda CX-5 covered in scratches, rock chips and cracks in the windshield. They have you look over the vehicle with them in a very poorly lit underground garage prior to departure. The agent was in a hurry as he was the only one working and other customers were waiting. We asked about the damage we were seeing all over the SUV and he said "lots of gravel roads in Alberta, don't worry about it, just look for significant damage" We signed the document and he was gone in a flash helping other customers. The vehicle had a powerful odor of cigarette smoke and air freshener and was very dirty and sticky in the cup holders and dash. We never called to complain.
When we returned the vehicle four days later, two guys rushed over and started checking the vehicle like hawks. They continued to circle us as the kids exited and we grabbed our luggage. They checked everything and ultimately I signed for the bill and we walked away. Just before exiting the underground one of them screamed at me to come back. I returned and they pointed out a crack in a piece of plastic on the passenger side mirror. They asked me if I wanted to pay them on the spot with my credit card or go through my insurance. We were beside ourselves. I'm now receiving emails from their damage investigation unit. Now we are wondering if they charged prior renters for the rock chips, cracks etc.. took the money and never made the repairs.. Don't trust these people, shady operation, sub-par damaged vehicles. Do yourself a favor and stay away.
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Laura Hollingshead on Google
★ ★ ★ ★ ★ From start to finish, this was excellence in customer service, great price, immaculate brand new Hyundai Santa Fe, and an easy quick and friendly return. The location just outside the terminal is convenient for both pickup and drop off. We'll definitely use Alamo on our next Edmonton visit!
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M G on Google
★ ★ ★ ★ ★ Always have a good experience with Alamo. Ar I rented was brand new. Staff were fantastic from pick up to drop off. This was a rental from the Edmonton airport... Easy access from arrival and super simple to return. Everyone was so friendly and helpful. Well done!
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E z on Google
★ ★ ★ ★ ★ They have been amazing from start to finish. Car was amazing, clean, smooth, and had no problems. Staff were incredibly professional and quick! Superb service. I had a little hiccup with opening the fuel tank as I didn’t notice the button inside the car and they were so understanding! Will rent with them again soon during my next business trip to Edmonton! Thank you so much, we appreciate you.
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