Williams-Sonoma
4.1/5
★
based on 8 reviews
Contact Williams-Sonoma
| Address : | 25 The West Mall #1394, Etobicoke, ON M9C 1B8, Canada |
| Phone : | 📞 +9 |
| Website : | https://www.williams-sonoma.com/stores/ca-on-etobicoke-sherway-gardens |
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| City : | C |
| Description : | Upscale chain store offering high-end cookware, house-label kitchen accessories & gourmet goods. |
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Chanel C on Google
★ ★ ★ ★ ★ This is my home store and I love coming here as I have always had outstanding customer service due to two individuals: Isabel and Mary. I have dealt with Mary a few times now and she has always been able to provide outstanding customer experience every time by addressing my needs and concerns. Most recently, she has gone over and above with getting me my first Le Creuset appliance when it was the only unit left in the country. Her knowledge and follow-ups have been greatly appreciated. I have never experienced such a positive shopping experience as I have anywhere else. Thanks again for everything Mary and for addressing my needs with the non-stick pan I had concerns with most recently :). ALL THE BEST! Sure hope store keeps up with the wonderful over and above customer service.
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Gerrard Jones on Google
★ ★ ★ ★ ★ Staff at Yorkdale very helpful did not have the product we wanted. Assistant Peri found one at Sherway. Which we picked up. Great customer service at both stores. Peri was very attentive thank you
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Compassion Ph on Google
★ ★ ★ ★ ★ We enjoy the visit at Williams-Sonoma. Their kitchenware, cookware, bakeware products are top quality. Will return for more when our favourite items go on specials.
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mardi “BigMama” E on Google
★ ★ ★ ★ ★ All the cookware you want except for Engel-Riviere cookware the greatest cookware I have ever used 2x better the quality of all clad for 1/3 the cost.
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Michelle Cooper on Google
★ ★ ★ ★ ★ I had a wonderful first time shopping experience with Barbara at this store. I had to order a large quantity of items which were not all available in this one location. I was unable to order online as I needed my purchase in less than the 14 days offered online.
Barbara was very thoughtful and offered options and made it happen by asking other locations and made the purchase possible to be picked up in 24 hours!!
Excellent customer service and flexibility. Thank you!
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Alan Davies on Google
★ ★ ★ ★ ★ Nice stuff but very very expensive. Beautifuly displayed. Nicer staff here than the one in Calgary a few years ago that ignored me until they realised I was going to buy.
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Alice Ko on Google
★ ★ ★ ★ ★ BAD Product with WORST Customer Service Team
I purposely bought Smeg Kettle and Toaster from Williams-Sonoma as they are highly recognized company, and I thought the dealing with the customer service team would be easy and professional in case if I needed it.
Smeg kettle created a big bubble on the surface when in use and the bubble stays there. It took me so many emails and calls to explain this and they finally decided to send me the replacement product and charged me on my credit card literally right away before I get the new order today (took me like 13 days!!) and they still owe me refund for this replacement order as they shouldn’t have charged me. So, guess what….new product arrived and it’s literally broken lid… seriously? I get a long sigh already to go through this another issue after issue with the poor customer service team? Sigh…..
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NasGan on Google
★ ★ ★ ★ ★ They sell good stuff but very expensive. West end mall is expensive. I was nearby that area so just went to check out if there was a sale.
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