Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
3.9/5
★
based on 8 reviews
Contact Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
| Address : | 3170 Tillicum Rd Unit 169, Victoria, BC V9A 7C9, Canada |
| Phone : | 📞 +8877 |
| Website : | https://westerncoastinsurance.ca/ICBC-Tillicum-Victoria |
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| City : | A |
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Evan Gibson on Google
★ ★ ★ ★ ★ I was on the hunt for tenant insurance. I tried several different online sites that offered the "best prices". Out of curiosity I decided to get a quote while shopping at Tillicum mall. Their quote was 30% cheaper while offering better coverage. I immediately purchased the policy.
Additionally while I was there, the agent asked who I used for my auto insurance. When I said I had all my coverage (liability, collision, and emergency roadside) through ICBC, I managed to get a policy through Western Coast that cover everything above the basic ICBC liability. While saving $38/month, I now have a policy with better coverage and lower deductibles.
The only thing I'm upset with is that I didn't discover this coverage years prior. I'm sending all my friends and family this way!
Thanks again to the brokers at Western Coast Insurance!
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Free Free on Google
★ ★ ★ ★ ★ I was greeted by a very unprofessional woman with no tact nor people skills. The amplitude in her voice was astonishing. She had no desire whatsoever to assist me. Went from zero to 100 instantaneously. Do yourself a favor if you do not want any unwanted unnecessary drama in your life avoid this place at all costs.
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Atis Metuzals on Google
★ ★ ★ ★ ★ I went to renew my car insurance on Oct 21st at 9am in the morning and was pleased to find there was only one person ahead of me. I was greeted by a very pleasant young man who assured me I will be taken care of very quickly. In a matter of minutes a black haired young girl escorted me to her desk situated in the middle of the office.
In a matter of minutes of brief conversation she established , in my opinion, as one of the rudest and unfriendly agents I have ever encountered. Her condescending manner and limited explanations only underlined her "sparkling " personality.
One question was answered with...AS I said before!!...as she rolled her eyes in disgust. At this point, I certainly did not want to ask any more questions. All I wanted , as a customer, to be treated in a professional manner with respect and courtesy.
I am positive I had not done anything to aggravate her, and sat there wondering what set her off, or how she developed such a caustic attitude. I have been a customer at this location for the last 4 years ,.... NEVER again!
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D4R7HN0V4 on Google
★ ★ ★ ★ ★ greed by someone asked asked to have a new car insurance after moving from another province. they asked to sit and wait for the senior clerk to assist I waited 2h20min. I have been turn back because it didnt mentioned on the webpage that I needed to unscrew my old plate and taken the picture of my VIN code of the vehicle. I had wait another 45min until all paperwork completed.
place have still people in training and technically only 1 person can mostly help you out. very poor service. not recommanding to come until you have all the piece required for renewing.
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K G on Google
★ ★ ★ ★ ★ Very nice people - terrible service and cheque reimbursement took over a month and multiple phones calls to receive.
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IanDinBC on Google
★ ★ ★ ★ ★ I had a pretty poor experience with an inexperienced agent who had clearly never seen the BC paperwork I provided. I left without getting my new vehicle registered, and she seemed pretty pleased with that.
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Tips To Level up In Life on Google
★ ★ ★ ★ ★ Chaundra got back to me right :) away when one of their Agents couldn't figure how to reply my email.
:(
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Daniel Umali on Google
★ ★ ★ ★ ★ Staff are always willing to go above and beyond to give you good service. Went in to ask a few questions about my insurance and all my questions were met with answers that went to answered my inquiries and much more. They are fast with their service and also great at their jobs. Would recommend to anyone.
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