Visique - Gatineau - rue Principale

Wow! Great experience. Clinic practicing great COVID protocols. Chanelle was very knowledgeable and helpful for finding the perfect pair of glasses. Dr. Roy, was amazing, very thorough and offered in depth explanation on my eye health. Both my son and I were serviced today. Pricing fair.

Got a pair a blue light glasses amazing quality and amazing services from everyone thank you!!

Went here yesterday to get a specific type of glasses for my son. Make sure you book an appointment before you get there, else they will not be able to serve you. They had a 2-for-1 sale, even for more expensive frames and lenses like we had to get. They were kind, patient and don't waste your time. I'll take some current pics on my next visit when we pick up the glasses. We were told they would be take 10-15 days to process.

Will NEVER go back there. Waited 25 minutes for my exam with Nada Ghazel. Another appointment with Felix Bernier-Turmel, again waited 25 minutes in the exam room and walked away. Wrote to both of them, here are the letters:. To: Nada Ghazel; I did not appreciate you being 25 minutes late for my eye exam appointment that was scheduled at Noon 25 October 2021. Egotistical people make others wait for them, it nurture their ego and makes them feel more important. If you need to spend more time with your patients, I suggest you schedule a longer session with each person, for as long as required in order for you to respect other people’s time. One’s session should not cut on another patient’s allocated time schedule. In summary if you need to spend an hour with a client DO NOT book 30 minutes appointments. Making me wait 25 minutes for you is a sign of your disrespect. This is unacceptable and unprofessional conduct. It is also arrogant, obnoxious, uncivilized, and impolite! During the exam, you acted as if I have no right and/or reason to be angry and upset, I did have a reason to be, and I was disappointed, angry, and frustrated. You must learn to respect your clients, which also means respecting their reserved appointments, if you have any plans to succeed in your career as a specialist in your field in particular and as a human being in general. Do others as you want others to do unto you! ------------------------------------------------------------------------------------------------------------------- To: Felix Bernier-Turmel; I am angry and annoyed as I was left waiting for you for 25 minutes in the examination room, when you did not show up; I left in disgust of the so-called professionals who have no respect for people’s time. I showed up early for my appointment and at the allocated time, I had three different pre-exam procedures with the technicians, last person to examine me was Alex, once finished he asked me to wait for the Dr., which I did for 25 minutes. I am assuming that it was you, if another doctor was to see me; pass this note to him/her. Making me wait 25 minutes for you is a sign of your disrespect. This is unacceptable and unprofessional conduct. It is also arrogant, obnoxious, uncivilized, and impolite! Egotistical people make others wait for them, it nurture their fragile ego and makes them feel more important. They usually suffer from inferiority complex and low self-esteem. You must learn to respect your clients, which also means respecting their time and reserved appointments, if you have any plans to succeed in your career as a specialist in your field in particular and as a human being in general. I will never return to this clinic to see you for as long as I live. I am glad I never met you. I do not like meeting with people like you. Do others as you want others to do unto you! ---------------------------------------------------- Those people will not succeed unless they learn to respect people's time!

I had my eye exams and the people were very courteous, and accommodating especialy Eden. She was helpful and able to answer my questions politely.

For the first time ever, was not an enjoyable experience. I’m not sure if there was a massive staff turnover, but I felt like we were treated like a second class client.

Great service, great team, great doctor .. definetly will come back

Thank you very much Edith you saved my life. I couldn't drive cause one of my contact popped out and ripped. Thank you so much for helping me!! Wonderful young lady!!