Laurier Optical
2.5/5
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based on 8 reviews
Contact Laurier Optical
Address : | Billings Bridge Shopping Centre, 2277 Riverside Dr. #172, Ottawa, ON K1H 8K2, Canada |
Phone : | π +777 |
Website : | https://www.laurier-optical.com/eye-exam-billings-bridge |
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Rachel C. on Google
β β β β β Have been going here for 3 years, and service was great in the beginning. Unfortunately, it's been slowly getting more awkward recently. I went in for an eye exam last Friday and while I completely understand how busy Friday evenings are just before a long weekend, I do believe I still could've gotten a better session considering I did pay $80 for an eye exam. The eye exam was very rushed to say the least. It probably took just 10 minutes. I also have never before felt like I was going to be accidentally stabbed in the eye during an eye exam. I felt that it was hastily done and I'm kind of questioning now whether my prescription is even correct.
I wish I didn't have to, but I'm going to have to go see another optical place in the future.
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Kate on Google
β β β β β The man I spoke with on the phone was incredibly rude. I called about contact lenses and every step of the way he was trying to discourage me from getting contacts and I had to come up with my own solutions to HIS road blocks. He yelled at me, hung up one me and when I called back, he wouldn't answer the phone.
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Andrew Cater on Google
β β β β β Eye exam? No problem and very pleasant
Actually trying to get the Rx filled with lenses and frames? Impossible.
Sales staff not helpful and oblivious to the fact that I did not want a lecture on how the new style lenses work etc etc. Staff would not stop the lecture despite me request to simply give me prices.
The other staff member was a real peach aswell and the entire time there was uncomfortable.
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K. C. on Google
β β β β β The reason I went here is that I don't have to wait for a long time after making an appointment for an eye exam. I went here because other places said I had to wait 2-3 months. Now I can see why there aren't many reservations.
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Klein Gauthier on Google
β β β β β On the phone they were polite when booking an appointment. But not In person, one of the ladies was disrespectful towards me for my exemption of wearing a mask even though I was wearing a mask just not over my nose, there was no one in store other than staff members who were more than 6ft away and behind a plexiglass protective barrier. Had there been other costumers abd other close to me I would have struggled through it. Disrespectful. Rude. Poor service. It's not okay to treat those with health conditions like trash
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Sam on Google
β β β β β I have called almost 30 optometrists in Ottawa and not one will take me without a mask . I have asthma and cannot wear a mask. I will continue to give one star reviews to every optician that refuses to give me an appointment. Please respect mask exemptions. Thank you
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Natalie Gravelle on Google
β β β β β I want everyone to know how much I appreciate the excellent service Lynn and Cerinia provided on Thursday May 12, 2021. Your attention to details, great communication skills, and ready smile made the experience even better than I expected. i will stay with Laurier Optical thanks to Lynn and Cerinia.
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P C on Google
β β β β β Does a fully paid for eye exam include the calculation for computer glasses? If so, someone should advise the staff. The optometrist was fine. The staff blocked access to a phone consult from another optician.
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