Optical Excellence

Name: Optical Excellence
Address: 779 Bank St, Ottawa, ON K1S 3V5, Canada, S, Canada

5/5 ★ based on 8 reviews

Contact Optical Excellence

Address :	779 Bank St, Ottawa, ON K1S 3V5, Canada
Phone :	📞 +88
Website :	http://www.opticalexcellence.ca/
Categories :	Contact lenses supplier , Optician , Sunglasses store ,
City :	S

Best Optician in Canada

C	Camden McCaffrey on Google ★ ★ ★ ★ ★ Unlike the optometrist down the street, I called and they were instantly looking to help! They were then willing to explain why/what was wrong and how to avoid it! Highly recommended!
B	Branden Gervais on Google ★ ★ ★ ★ ★ Sat on my Versace sunglasses. Spoke to them on the phone and they said bring them in. Staff was extremely friendly and really pleasant both on the phone and in person. Everything was repaired in about 10 minutes or less. I’m impressed, I will be going back when I need new glasses. Will definitely be recommending them.
D	Donnalee Hinds on Google ★ ★ ★ ★ ★ I walked in one day and asked for professional, classy, cute, different, fun, and a pair of reading glasses that looked like me. I died laughing when Bruce gave me a pair that had a a round lens and a square lens. The round lens was in the square and the square lens in the round. I tried on approximately 10 pairs and that choice of Bruce's was the ONE!! I am a Hotel Manager and this glasses is so unusual and funky that I make awesome tips! Compliments! It matches my personality and I am heading back this weekend! Thank you Bruce/Team!
S	Siku Rojas on Google ★ ★ ★ ★ ★ I dont live in Ottawa but I will be coming back to optical excellence from now on! A part of my metal frames broke which made them crooked on my face, so they always fell off. I had them like this for a few months and tried several things to fix it but nothing could keep them together. I booked an appointment with Optical Excellence with little hope for them to be fixed but everyone there made it so easy. In minutes they were fixed! My glasses fit on my face perfectly again. They wont be falling off anytime soon. I highly recommend Optical Excellence for any glasses needing a fix. Even if they can't fix the problem they are definitely the kind of people to help you find a solution or refer you to someone who can fix it. Excellent customer service. They all seem to be very kind and lovely people. They were also very good at communicating when booking the appointment, quick at responding and clear. I even found some frames to purchase which is amazing because I wanted new interesting glasses anyways. I'd say check them out!
B	Bruce Dunlop on Google ★ ★ ★ ★ ★ My favourite and very expensive glasses broke. I called the chi-chi place where I had bought them and they told me those frames were no longer made so I would have to abandon them. I came in to Optical Excellence and within a day they had fixed them for me! The bonus? No charge! Old fashioned service. Thanks!
R	Rick Bozak on Google ★ ★ ★ ★ ★ What great service! I popped in today to see if they could help me with my badly damaged Ray-Ban sunglasses. Walker was more than willing to help and he had them repaired for me in under 10 minutes! I had been turned away at multiple stores so this was very refreshing! From doing business all over Ottawa I can tell they are truly focused on customer service which is hard to find these days anywhere! Thanks again Walker!
K	Kelly Lester on Google ★ ★ ★ ★ ★ Great customer service! My fairly new glasses had broke and I could not get in contact with the company I had recently purchased them from. He offered me new frames for a very low price and shaped my old lenses into the new frame. Will be going back in the future!
M	Marc Rosove on Google ★ ★ ★ ★ ★ Stopped in looking for help repairing my daughter's glasses. One of the hinges had broken off at the temple. He was able to repair them by replacing the temple with a spare. He called us back having completed the work within 30 minutes, and refused to accept payment. Super nice, helpful, and friendly. The shop looks nicely laid out, with a good selection. Highly recommend.