Vacuum Factory Inc - Brampton

4/5 β˜… based on 8 reviews

Contact Vacuum Factory Inc

Address :

400 Queen St W, Brampton, ON L6X 1B3, Canada

Phone : πŸ“ž +99
Postal code : 6
Website : http://www.vacuumfactory.com/
Categories :
City : X

400 Queen St W, Brampton, ON L6X 1B3, Canada
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Karen Marlow on Google

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I needed a replacement head for our old Eureca boss central vac. When I called a very helpful polite man took the call. He listened then gave me options for what I needed. He didn't try to sell me what I didn't really need. He sold me what I needed based on the usage for the system even though it was $40 less. There was stock for what ever I chose. I drove straight there and perhaps surprised him a bit but no problem. He put together my order and I was on my way. Safety protocol was in place and the unit works great. It even has an led light! Fabulous! Thank you.
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Patrick on Google

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10/10 would recommend to anyone who needs vacuum repairs. Genuine people providing honest work at a great price.
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Narinder Singh on Google

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Great and honest service for a reasonable price... they were very helpful and I am very happy with the service. Would recommend it to all.
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prasanna narayanasamy on Google

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I had a problem with my Bissell vacuum I got from Canadian tire that stopped working all of a sudden. Canadian tire helped me with my invoice as I had lost it and directed me to call Bissell. Called up Bissell customer care and the experience was simply great. It was very quick and they directed me to Vacuum Factory based on my proximity. Let me tell you that Ben took that experience to next level. He received my faulty vacuum right away and told me that he would call when ready. I got the call today from Vacuum Factory and he surprised me with a brand new vacuum within a week and a half. I love the power and simplicity of Bissell and did not want to buy another one within an year. Thank you Ben for amazing service and prompt response.
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Vic Doherty on Google

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100% honest and ethical. I took my Dyson hand held in because it was pulsing even after I had changed both filters. I took it in thinking maybe the motor needed to be cleaned.The shop called me later in the day saying there was nothing wrong with my Dyson. I had not put one of the filters in correctly and that was what was causing the problem.He could have told me he cleaned the motor and charged me I would have had know way of knowing if it wasn't true. But he told the truth and charged nothing.
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Daniel Rico on Google

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A friend recommended me to go see Ben and I have no regrets. He was very knowledgeable and super helpful from start to finish. I really appreciate his friendliness and professionalism. Thanks again Ben! I'll definitely be sending referrals his way if anyone asks.
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D ED on Google

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I took my Hoover upright vacuum cleaner to have regular maintenance done and when I used it for the 1st time after this service, the vacuum scorched my rug in 7 spots on my same carpet I always vacuumed. I took it back to them to show pics & a video and talked to a man about what happened and he got very annoyed and kept saying β€œyou’re not listening to me” and then he got another man who was even more rude (maybe the owner) and he walked away raising his voice and said β€œI have no time for you woman” and said β€œI’m done with you”. They were very demeaning and didn’t offer any resolution. I was disappointed and I hope no one else has to go through this very unsettling experience. I would give it a zero rating if I could.
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Andrew Patrick on Google

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I came In search of vacuum bags for an older model vacuum. When I phoned the gentleman, Ben, answered right away and told me of course I have what you need. Come on in. Sure enough, I did and he had what I needed . at a very fair price. Super nice guy. I failed to produce my debit card. I was going to have to drive home and get it. The owner ... Ben... almost insisted I take what I came for and pay him another day. This, ladies and gentlemen, is very rare these days... very rare indeed. I did not take him up on his offer, instead we got together and I sent him a personal e-transfer for the total. I cannot recommend this small business enough. If you need anything at all to do with vacuuming, this is the spot. Thank you again Ben. Outstanding customer service, my good man.

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