UPS

3.3/5 β˜… based on 8 reviews

Contact UPS

Address :

734 29th St, Courtenay, BC V9N 7S7, Canada

Phone : πŸ“ž +87877
Website : https://www.ups.com/content/ca/en/index.jsx%3Fflash%3Dfalse
Categories :
City : N

734 29th St, Courtenay, BC V9N 7S7, Canada
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rohanna rae on Google

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Today I had a very large, very heavy (90 lbs) box delivered to my home. Not only was the package heavy, it was also awkward to handle, and the driver was alone. There was ice and a bit of snow in my driveway so I offered to move my car out of the way in order to make it safer and easier for the driver. I had trouble finding my car keys so the nice man asked for a shovel, which he found in the shed. He then shovelled away the snow and ice, put the shovel back in it's place, and got the large box into the house. What really amazed me was how cheerful and friendly he was, not making me feel guilty for one minute about the whole situation! It could easily have made him crumpy, specially at this busy time, but he did not seem bothered by having to clear the driveway before proceeding to my front door! This friendly man deserves a big pat on the back for giving the best customer service that I have seen in a long time! I didn't get his name but I'll try to find out in order to give him a token of appreciation. Thank you, UPS, for an excellent service! Rohanna Rae
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Phil Lanyon on Google

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Driver did deliver to my neighbor but I was able to go and find out who too we all need to understand these guys are flat out and doing best they can
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Black Fox on Google

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For a UPS distribution centre it eas very difficult to get shipping bags and labels... It was suggested that I order them online as I was reducing their stock and then THEY would have to order them... Not the experience I expected.
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Harold Gill on Google

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Service and food excellent with a lovely view onto the water. Our server brought us a bag of ice for some sea food we had in our car cooler.
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Adam McIntyre on Google

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Today I went to the courtenay drop off location. They weren't open to the public. That's not the issue. Able to knock on the door for service, thats fine. The fact that it felt like I was a nuisance for showing up to drop off the package was. Hopefully whoever is working there reads this and adjusts their perspective on what customer service is.
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Steve Thompson on Google

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Easily the worst courier service I have ever used. These clowns take incompetence into the stratosphere & worse than anything else, based on my experience, they couldn’t care less - this unprofessional attitude coming from the person who identified themself as being the manager. Go with FAS Delivery or Ace Courier & save yourself the grief that I and many others have gone through.
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Jean Young on Google

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I live on a farm in Merville with wildlife fanecing and a 6 foot+ gate. The gate was not locked. Driver dropped my new laptop over the gate where it left a 2 inch deep impression in 6 day old snow. I was home, my car was in the drive, what about door to door delivery and careful handling of parcels?
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Marlene Peacock on Google

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We told them we had an item that weighed 89lbs and was awkward to carry and needed them to pick it up for us. They made it very easy and showed up on time, said we could leave the item out and we did not need to be home. Only thing is, they sent one person, we were home and the guy needed help loading it. He would have had to have left it if we weren't home.

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