TUMI Outlet Store - Cross Iron Mills - 261055 CrossIron Blvd Space PA-AC-221
4.3/5
★
based on 8 reviews
Contact TUMI Outlet Store - Cross Iron Mills
| Address : | 261055 CrossIron Blvd Space PA-AC-221, AB T4A 0G3, Canada |
| Phone : | 📞 +8787 |
| Postal code : | 4 |
| Website : | http://www.tumi.com/store/0000008013%3Fy_source%3D1_MTI5NDQ3NzktNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
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| City : | A |
| Description : | This upscale chain known for luggage & briefcases also sells accessories for business & travel. |
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Jocelyn B on Google
★ ★ ★ ★ ★ Too expensive for the quality of product.. when you can get something of same value somewhere else for less. The staff just follow or ask too many questions.. they need to just back off a bit.
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Peter J. van Haren on Google
★ ★ ★ ★ ★ Sometimes wonder how Tumi can stay in business.
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Drareg Namloh on Google
★ ★ ★ ★ ★ This store had the right messenger bag and wallet for me.
The salesperson was nice and accommodating.
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Jiho Park on Google
★ ★ ★ ★ ★ Love the customer service. They even sent me a birthday card by remembering my birthday I mentioned it briefly. Thanks to the store manager Eve Riazanov
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Linda Vuong on Google
★ ★ ★ ★ ★ I want to give Poonam at the Cross Iron Mills location and Farooq at the Chinook Mall location a HUGE thank you! These two dedicated employees went out of their way to ensure I had the best customer service and took full accountability for a little monogramming mishap.
Poonam was patient and sincere while I was shopping for a Father's day gift for my husband juggling two little ones. She remembered me weeks later as I returned to the store with my elderly (and extremely picky) mother as she looked for the perfect backpack/carry-on combo.
Although they worked in different locations, Poonam and Farooq worked together to ensure they corrected the luggage tag monogramming and even went as far as delivering it to me the day before Father's day (on their day off) on short notice. They wanted to make sure everything was perfect for me without comprising my gift and respected my time line. As a first time Tumi customer, I was very impressed by the exceptional customer service and will definitely return!
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Lisa Watanabe on Google
★ ★ ★ ★ ★ Love the staff at this location! Store manager and all associates are extremely helpful! I’ve been purchasing regularly from this location since they have opened! So happy we have an outlet in Calgary! Product and quality is very close to what you find in the regular price store :)
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Kate A. on Google
★ ★ ★ ★ ★ I was just looking for a purse and didn't actually end up buying it, but we were SO impressed with the salesman's knowledge of the products. They had one in their store and he also was able to show me all the cool features it had without being annoyingly sales-y. Ultimately it was too big for what I needed and he even recommended other places in the mall that might have something similar. Normally customer service in stores is kind of forgettable, but we both commented on how good the guy at TUMI had been after visiting a few more stores and getting ok-ish information from their salespeople.
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Scott Fraser on Google
★ ★ ★ ★ ★ My go to for high end luggage, bags and apparel. The staff is helpful and not overly pushy. The frequent traveler will understand the importance of a product like Tumi.
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