TJ's The Kiddies Store

4/5 β˜… based on 8 reviews

Contact TJ's The Kiddies Store

Address :

3045 Douglas St, Victoria, BC V8T 4N2, Canada

Phone : πŸ“ž +89
Website : http://www.tjskids.com/
Categories :
City : T

3045 Douglas St, Victoria, BC V8T 4N2, Canada
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Amy Sam on Google

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Called for me pick up despite them being closed. Rude tone. Website needs more clear info. If I'm ordering curbside pick up it's to pick up same day. Not wait for mail ?‍♀️
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Aimee Burton on Google

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I'm a first time mom and I've really appreciated TJ's for all the things we've needed! The customer service has impressed me on multiple occasions. We bought our Bob stroller there and when it developed a squeak they were able to lube it up and fix the squeak, no charge. We also bought a glider chair and were at first disappointed to discover the price was $100 higher than it had been on the price tag, but when I mentioned this on the phone at a later date they honoured the discrepancy and gave us a $100 refund. They also replaced a high chair cover that didn't fit properly. All in all I am very pleased and grateful for the above and beyond service and knowledgable staff.
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Sarah Shams on Google

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I've been shopping at TJs for the last 4 years since my first pregnancy, and now again for my second baby. Everytime has been a great experience. The employees are knowledgeable and use no pressure to buy sales tactics. They understood we prefered to do more research before making a snap purchase, but weren't dismissive when we made it clear we wouldn't be buying same day. Most recently, I messaged a question to them on Instagram and an employee named Nim was fantastic answering my questions and then offered to honour a sale over the phone since my local store is closed Mondays and it's the last day of the sale. 10/10 will continue to shop there.
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Kathryn Poirier on Google

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I've been shopping at this store for many years and I am always impressed with the service I receive. The staff clearly care about helping customers choose the right gear for their families and their product knowledge is stellar! How do they remember how to fold all those strollers?! I send all my friends and family to this store for their baby needs because I know they'll be given great customer service! Plus they've got the best range of products for all budgets and needs!
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Rebecca Tranter on Google

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Customer Service is amazing and the staff is very knowlegable. We contacted them through their facebook messenger service and spoke with Nim who was very helping and go us what we were looking for within 3 days to the Victoria location! Everything was super smooth. Thank you again, you make first time moms feel like pros! Rebecca
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tanner zurkoski on Google

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Absolutely incredible customer service. We had an issue with a large ticket item purchased here and the team at TJ's were wonderful. They provided a temporary loaner model while the warranty was sorted. So baby's sleep wouldn't be interrupted!
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Lynn Vu on Google

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I've been to most of the baby stores in Victoria and TJ's has a well rounded selection and the best service by a long shot. Each time I've been in they are knowledgable, helpful and kind. I've also had to call in orders to be picked up and they always take the time to put things aside and answer my multitude of questions. If you have twins they also offer a twin discount! I highly recommend them.
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Alexander von Kaldenberg on Google

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My wife and I are new to Victoria and were looking for a one stop shop for all things baby. We found TJ’s and Stephanie was super helpful helping us with our car seat selection. From info, to unboxing to installing…and then reviewing my attempt…she was fantastic. We will be back soon!

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