The Pampered Pet

Name: The Pampered Pet
Address: 2446 Bank St, Ottawa, ON K1V 1A4, Canada, V, Canada

4.4/5 ★ based on 8 reviews

Contact The Pampered Pet

Address :	2446 Bank St, Ottawa, ON K1V 1A4, Canada
Phone :	📞 +7
Website :	http://www.pamperedpet.ca/
Categories :	Pet store , Pet groomer ,
City :	V

2446 Bank St, Ottawa, ON K1V 1A4, Canada

Best Pet store in Canada

K	Karen K on Google ★ ★ ★ ★ ★ I took my puppy here because they offered a “sani” package which seemed like a great deal. When I arrived it felt a bit chaotic and the women who was going to handle my dog seemed overwhelmed. I did not get a good feeling off of her but I nonetheless sent my puppy in with her. I was told it would take about 20 minutes so when she appeared 5 minutes later, I was surprised to see her. Frantic she told me that my puppy was “EXTREMELY AGGRESSIVE”- her exact words to describe the behaviour of my SIX POUND YORKIE!! Shocked I paid for what she claims to have done to him and walked out. My little guy was shaking and clearly impacted by whatever she subjected him to. My dog never had acted that way to a nail trim, and has never since reacted in that manner. I think it’s clear it was her unprofessional approach that spooked him. NEVER will I EVER return to that place!! If they can’t handle small dogs how are they managing with the big ones??
L	Latte on Google ★ ★ ★ ★ ★ There’s this one cutie named Sarah I think that works there and she got my dog hooked on the PetKind dog food. I get my dog groomed here often too and they always do a fantastic job. Will always be returning !!!
A	Andie Resendes on Google ★ ★ ★ ★ ★ I’ve taken my dog, Charlie to this location for grooming, nail trims and for products the past 5 years or so and I can’t recommend them enough! My little guy was blind and nervous when I would leave him there but I know they made the experience as easy and smooth as they could for him. I was never worried about him when he was in their care, I knew he was in good hands. The staff and groomers are so kind and easy to talk to. You can really tell they care about you and your fur babies. I never had a preference in groomers here just because they’re all amazing in their own ways and I appreciate each and every one of them. Sadly my little guy is no longer with us, but when we were struggling to get him to eat, Ashley (I believe the owner) was so incredibly amazing to us and helped up so much I’ll never forget that! Thank you so much Pampered Pet!
R	Remi Trueman on Google ★ ★ ★ ★ ★ At first, I thought this place was great, pretty friendly staff with a lot of good advice to give. Problem is that they have contradicted their own advice in order to sell me things on two separate occasions. They upsold me on a brand of food, next time I was there, they told me that it was entirely the wrong food for him and I should buy an even more expensive one. Next time, they had assured me that beef liver treats were the best you could get for training, the next time, they insisted that I had to get the lung based treats. There is zero consistency and you can tell that they just want to make extra money even if it means your pet getting the wrong food or treats. Unacceptable. They never have time for walk ins for nail cutting even when the place is empty. You can tell that in this situation, they simply don't want to do anything. I'm afraid that this place has gone way downhill since I used to take my friends dog there years ago. I love to support local business but this place gets one star unfortunately.
W	W Walters on Google ★ ★ ★ ★ ★ Love this store and how friendly and helpful everyone is. I know I can always find what I need and get some great advice and suggestions for new products. There is nowhere else I would take my dog to be groomed either. Keep up the good work Pampered Pet !
A	Alissa Moore on Google ★ ★ ★ ★ ★ I've been bringing my dog here for years and have always been satisfied with the service. Unfortunately, lately, not so much. My dog has always been on the skinnier side. He's always been healthy/active up until recently. He is now 15 years old and slightly skinnier than he used to be. I brought him in for grooming and was called an hour later stating the groomer was uncomfortable grooming him due to his size and stated I would not be charged full price. Fine. When I arrived for pick up, it was mentioned to me by an employee that I should be feeding my dog a higher fat content food. My dog has recently been diagnosed with a heart condition and is on vet prescribed food and meds. A higher fat content food would likely kill him. I was taken aback by how someone who is not a professional in the field was giving me advice on caring for a dog I've had for 15 years. On a separate occasion, I came to the store for pet food and that same employee followed me around the store without really saying anything. I felt as if he thought I was going to steal something. My partner also mentioned he felt uncomfortable. We got our food and left. After many years of frequenting this establishment, I unfortunately do not think I will be returning...
K	Karen Bannon on Google ★ ★ ★ ★ ★ Wonderful and friendly groomers here. The woman with pink hair that cut my dog's nails did so very well and quick. She even filed the down the curled nails my dog has and told me how to do it myself for if I wanted to do it at home. I definitely recommend coming here for all grooming needs, especially for quick and professional nail cuts!
B	Barbara Greene on Google ★ ★ ★ ★ ★ I brought my puppy for grooming based on recommendations from friends and I was delighted with the grooming that Eden did. She trimmed him beautifully and even called to ask about grooming his tail. She is now my go-to groomer. I highly recommend her!!