The ENT Specialty Group
3.2/5
★
based on 8 reviews
Contact The ENT Specialty Group
| Address : | 4141 Rue Sherbrooke O suite 625, Westmount, QC H3Z 1B8, Canada |
| Phone : | 📞 +9787 |
| Website : | https://entspecialtygroup.com/ |
| Categories : | |
| City : | Z |
|
Z
|
Zavie Sokoloff on Google
★ ★ ★ ★ ★ After making an appointment on Tuesday, I was seen within 48 hours.
Upon arrival, the receptionist was very professional in checking me in, and updating my file. -- No wait
Within a few minutes I was shown into an examining room. Dr. Schwartz appeared within a couple of minutes and examined my ear problem, and provided a remedy.
It was suggested that I return for a subsequent follow up, which was booked immediately by the support staff
This was a very pleasant experience, handled expeditiously by the support staff, and I received great professional attention.
Thank you, Thank you all
|
|
O
|
Olaf de Winter on Google
★ ★ ★ ★ ★ I visited this clinic on April 15, 2021. Either I was fortunate enough to be there on a day that the bad receptionist wasn't there, or she is no longer working there. I was greeted very professionally and had no problems at all with the reception. I had an appointment with Dr. Lamiae Himdi, and she is great. She has a perfect equilibrium of professionalism and compassion, she is systematic and thorough, and she was very reassuring. I highly recommend her.
|
|
F
|
Fat and Funny on Google
★ ★ ★ ★ ★ Amazing clinic with great doctors. Special shout out to Dr Rappaport for his excellent care for his patients. I highly recommend this clinic for your ENT needs.***very LGBTQ+ friendly
|
|
S
|
Sabrina De Freitas on Google
★ ★ ★ ★ ★ Honestly, the best service I have had in the medical field.
Secretaries always pick up their phones, they always go above and beyond to help their patients. The nurses, and doctors are very welcoming as well.
I have to say, if every medical office had such kind people who love their job. Half of our medical work flow would be about more simple and easier for all patients.
|
|
C
|
Cheryl Fisher on Google
★ ★ ★ ★ ★ I called yesterday at 3.45 just fifteen minutes before the end of the receptionist long day and week to make an appt with DrKairy .I did not get her name .But she went over and beyond answering my few questions with compassion and kindness and caring .I think you know who you are Thank u for being you .
|
|
S
|
Salome Kuchukhidze on Google
★ ★ ★ ★ ★ Awful experience. I had have had chronic issues with my ear and as new to Quebec and Canada, ended up going to ENT speciality group. I booked an appointment and their earliest available date was in 4 months!! I patiently waited and I ended up having to pay 500 CAD out of pocket, as a student despite not having this kind of money. After I asked my insurance for reimbursement they said 200 out of 500 dollars will not be considered for reimbursement since it is for "filing fees". When I went back to the clinic to see if there is anything they can do to put all of 500 CAD as the same line item so that my insurance would pay me back, they barely let me speak over the phone and said multiple times in a loud tone that essentially, "I had been made aware about the fees prior to coming to the clinic" so, what is my problem. Its very disappointing that they would treat me this way, given that I have ALREADY paid them the fee, and all I was asking for was to be listened to, and if the WAY that the fee was billed could be reconsidered. Horrible!
|
|
N
|
Natalia Tchernova on Google
★ ★ ★ ★ ★ to follow up on my previous comment. following my negative review, i was contacted by the secretary, who seemed to be compassionate and was given an appointment in a few days. very glad finally to see the doctor and receive the professional help. it's nice of them to follow on the reviews and try to remidate.
|
|
E
|
Ela Rayne on Google
★ ★ ★ ★ ★ I'm not the type of person that leaves reviews, but I think in the case of severe medical issues and poor services such as these, its important to share your experience. I got referred to this clinic back in September 2021 and was given an initial appointment in December 2021. I was new to Quebec (Canadian citizen with a health card from another province), and was expected to get my RAMQ a few days before the appointment. There ended up being a delay with my card, and when I called them to let them know it might come a day or so after my appointment, they told me they were going to have to charge me $500 for the appointment if I showed up without my RAMQ. I chose to reschedule as I do not have that kind of money, and they booked me for March 2022. I asked to be put on a cancellation list so that I could get in as soon as possible and explained the severity of my case: I had a tumour as a child in my left ear and was experiencing a chronic ear infection in said ear for months now. They told me they don't have a cancellation list and I'd just have to wait (in a very insensitive tone I might add). My March appointment comes around, and I test positive for COVID. When I called to tell them (during their office hours) it went to voicemail. I left a voicemail explaining my cancellation and asked them to call me back as soon as possible about rescheduling. Never received a call back. Does not seem eager to help those in need of their services. Very disappointing especially given the severity of the circumstances.
|
Write some of your reviews for the company The ENT Specialty Group
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Medical clinic, Medical office, Audiologist, Endocrinologist, Plastic surgeon, Cancer treatment center, Oncologist, Otolaryngologist, Otolaryngology clinic, Pediatric endocrinologist,
Nearby places The ENT Specialty Group
