The Children's Place - Regina
3.7/5
★
based on 3 reviews
Contact The Children's Place
| Address : | 2101 11TH AVENUE, UNIT TT15A, Regina, SK S4P 3Y6, Canada |
| Phone : | 📞 +7799 |
| Postal code : | 4 |
| Website : | https://www.childrensplace.com/ca/store/cornwallcentre-sk-regina-s4p3y6-123208%3Fcid%3DNatural%2520Search-_-google-_-GMB-_-useraction-_-website%26utm_medium%3DNatural%2520Search%26utm_source%3Dgoogle%26utm_campaign%3DGMB%26utm_term%3Duseraction%26utm_content%3Dwebsite |
| Categories : | |
| City : | P |
| Description : | Upbeat retail chain carrying a range of trendy clothing, accessories & footwear for babies & kids. |
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dasha zaharov on Google
★ ★ ★ ★ ★ I never had any problems with quality or costumer service.love it.
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Maria Just on Google
★ ★ ★ ★ ★ Great customer service. Fast shipping. I love their line Gymboree for my grandchildren and I buy online all the time
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kristel stark on Google
★ ★ ★ ★ ★ Will NEVER shop at any Children's Place again....
We bought our daughter 2 gift cards for her birthday for $25 each we went and spent 1 of the gift cards and the other card got lost. I work in retail and directly with gift cards so I know how they work, I have also had my wallet stolen with a Winners gift card inside. If you have a receipt with proof of activation on the card the company is able to cancel a lost or stolen card and re issue a replacement..... Winners did this when I lost one of their cards and I have done this for customers of mine.
I called the head office to inquire about cancelling the card and re issuing a card. They were less then helpful, I was on the phone with an associate and then management for a total of 35 minutes only to reach a conclusion, after being put on hold about 6 times, that there policy is not to cancel and replace lost or stolen cards..... but they will give me 25% off of my next purchase.
Now my 9 year old goes without her gift card and Children's Place has lost a loyal customer and over what? It is a simple process to cancel a lost gift card, I have the receipt they can look it up cancel it and re issue but this is not their policy. There policy is sorry about your luck and spend more money with us at a slight discount.
If the gift card had already been used since we lost it then I would understand but they wouldn't even check. Shameful and horrible customer service, especially for a children's store.
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