La Senza - Regina

Name: La Senza - Regina
Address: 2102 11th Ave t018, Regina, SK S4P 0J4, Canada, P, 4, Canada

3.1/5 ★ based on 8 reviews

About La Senza

Full coverage support in a sexy bra. La Senza's full coverage bras let you have it all! From sexy lace and strappy styles to smooth and sleek everyday bras, these full coverage styles are built for support all day long. With full coverage cups, underwire lift, and comfort straps, you'll get maximum support. Want even more sexy bras? Shop all bras to find your new fave!

Contact La Senza

Address :	2102 11th Ave t018, Regina, SK S4P 0J4, Canada
Phone :	📞 +977
Postal code :	4
Website :	https://www.lasenza.ca/
Categories :	Lingerie store ,
City :	P

2102 11th Ave t018, Regina, SK S4P 0J4, Canada

Best Lingerie store in Canada

R	Rheannon on Google ★ ★ ★ ★ ★ Terrible. I bought 7 pairs of underwear. After about the 2nd or 3rd wash they started to fray and fall apart. I emailed the company about this and the one lady told me to return them. Then she passed me off to someone else regarding the return process and she said I would not be able to return them since they have been worn (which I completely understand), didnt have the tags on anymore, and I no longer had the receipt. This makes sense but that is where the communication ended. Very poor online customer service. I refuse to shop at any of their stores anymore
Y	Yegi Zargar on Google ★ ★ ★ ★ ★ Poor customer service! Went there yesterday, the lady that first greeted us and helped me was kind but the other employee was very rude! I did a exchange and they ended up owing me small amount of money and suggested I buy something else instead cause they can’t owe me money!!! I said it is okay and I don’t need that back so the other employee came to do the process and acted very rudely. Won’t be back to this branch in the future!
N	Neve Devins on Google ★ ★ ★ ★ ★ If I could give this store zero stars I would. Me and my friends were waiting 15 minutes outside patiently for a worker to let us into the store as many people had left. A older lady disregarded that there was a line outside and no one in the store told her she had to wait when there was a line outside. After four people had left we decided to go in. As soon as we went in the store the associates star d yelling at us. We nicely explained that we were counting the amount of people who had left and were sure that enough people had left the store in order for us to enter the store. Overall terrible experience I will never be shopping at this store again as the associates have terrible customer service and are not monitoring the amount of people in the store whatsoever. Do not shop at this store.
S	Stephanie Birch on Google ★ ★ ★ ★ ★ Everyone I spoke to in this store were very entitled. Did not care that I came in from out of town to shop for some desperately needed bras after having a baby. Very disappointed with this service as I could not get help. I was dismissed. Met with dirty looks. Rude remarks and overall bad service. I am deeply dissatisfied and will not be returning back to this location. Would not recommend this store.
A	Ashley Fraser on Google ★ ★ ★ ★ ★ Well La Senza.. if you guys go under I will not be surprised. The worst customer service in the entire mall hands down. I understand that you have line ups to deal with now that covid has taken over. And I agree, your customers in the lineup come first. However, not returning phone calls to customers that are waiting is unacceptable. After making the trip down to the store I had a blonde girl assist me and she made the experience about 10 times worse. Unfriendly, rude, impatient, entitled. I don’t know who gave her a headset.. but she now thinks she runs the show. Do better, La Senza. The only thing you have going for you is the fact that we do not have a Victoria’s Secret and we are stuck with you.
J	Jena Clauson on Google ★ ★ ★ ★ ★ I live in manitoba and I just had Sara help me order over the phone! She was INCREDIBLE!! highly recommend this store!! So professional. Incredibly polite and generous. Thank you from the bottom of my heart! From a girl with no la senza near!! ?
E	Emma Byrons on Google ★ ★ ★ ★ ★ Went here hoping to get some cute sets and instead left empty handed because of the horrible attitude the MANAGER gave off. If you don’t like your job then you shouldn’t be working there. She definitely knows how to lose sales. And on top of that the store was a disaster. Cardboard boxes, wayyyy over stocked, crowded with stock and the store was a mess. Overall horrible. Sad to see a once awesome company begin to fail
T	Theresa McKnight on Google ★ ★ ★ ★ ★ Staff was so rude! My daughter and I came in and because of my medical reasons, I need to wear a different type of mask, which apparently they were not okay with. I am actually mask exempt, but I found a mask that I can actually work with. My concern is what would have been better for them specifically? Not wearing a mask at all, or the mask that I was wearing, because these girls were so immature that I dont think It would have been different either way. This is not the first time this has happened. I have never had any issues at any other store or restaurant anywhere in the city, until I walk into this store! They didn't question me about it or anything and if they did I would have politely explained it to them, but instead they decided to gather with eachother on multiple occasions during my visit and talk negatively about me. There were 3 girls working at this specific time and I believe one of them was even the manager. They obviously didn't realize that my daughter and I both could hear them. I honestly believe they should all be fired. That's not how they should be treating customers. Making them feel bad for having a disability. I used to shop here every time I needed something. Now I won't be going back because of immature and rude staff unless I can see an obvious change in staff. Maybe consider hiring more mature people and not people in or just out of high school with no life experience in respect for others. Hiring based on looks is effecting you store clientele.