The 11
4.6/5
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based on 8 reviews
Contact The 11
| Address : | 26 Karl Fraser Rd, North York, ON M3C 0E8, Canada |
| Phone : | π +7 |
| Website : | https://www.the11inc.com/ |
| Categories : | |
| City : | C |
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Wild Tree on Google
β β β β β Ive been here a couple of times and experienced friendly and helpful service. The knowledgeable staff were able to quickly assist me in some minor issues with my bike and had me rolling in no time.
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rui teixeira on Google
β β β β β The absolute Best bike store ever. With the best people ever. Tommy and Keith. You can trust them.
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Richard Yelland on Google
β β β β β Heath's bike fittings came highly recommended by friends and I can see why. After my initial fitting I felt much more comfortable and efficient on my bike. Best of all, when I experienced knee pain a few weeks later Heath invited me back without hesitation for further adjustments free of charge. I won't look elsewhere for future fittings.
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Domenic Crignano on Google
β β β β β Customer for a number of years, purchased multiple bikes, clothing, helmets, shoes, accessories etc. Have had a number of spot-on bike fits and service all my bikes at the 11. The 11 is a must visit for every cyclist in Toronto and the GTA.
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Jon Norman on Google
β β β β β Incredibly happy with my experience with the 11. Chris helped me get sorted out on my first road bike, and I couldn't be happier with how things have gone since. Really unique selection of brands, I've never been to another store like it. Also great selection of pink sunglasses
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Joyce JZ on Google
β β β β β The best place to buy your dream bike! And thanks a million, Heath!
Last November I decided to purchase my dream bike De Rosaβs Merak at The 11 Inc. for the good things Iβd heard about this bike shop and its convenient location. Due to the chaos and madness in the bike business caused by Covid-19, my bike didnβt get delivered in April as it was supposed to and by the end of July I still didnβt get it. Feeling so disappointed and thinking maybe I should look for some other bike, I asked for deposit refund and canceled my bike order. Heath quickly issued the refund to me without any hesitation. He has been very patient and kept following up for my bike from April to July.
After I received the refund, one day I checked my Junk mailbox and saw an email from Heath. He informed me that my bike has arrived in Canada and wondered if I still want it! I was so thrill and couldnβt believe that I would ever get the bike! How dramaticο! De Rose didnβt deliver the complete bike as Iβd ordered, only the frame. So Heath needed to look for the parts for my bike. Also, he gave me better wheels that cost him more money but without charging me for the price difference! After all the drama and the ordeal of long wait, I finally got my dream bike last Saturday and rode with it the next day. And the verdict of De Rosa Merak is: itβs worth the wait, not only itβs a beautiful bike but also great to ride with!
Thank you again Heath for all the effort you have put into my bike!
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Ivans Bikes Bmws on Google
β β β β β I did not buy my pinarello from them, but they helped me with authentication of my few year old Pinarello. The staff even gave me an outline how often to lube and clean the bike. I felt very welcoming even though, I did not purchase from them. I am more than happy to have them in area. I also often feature their bikes on my youtube channel Ivans Bikes . In that case we spread the word about the The 11 Inc. Truly five star rating from me.
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Eugenio Gajilomo on Google
β β β β β I am a 1st time Road Bike rider and both the Owner and staff are excellent customer service providing me and answering all. my questions and needs...definitely will go back for more to buy and will Highly recommend to my friends and relatives
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