TELUS Store - Metropolis

4.9/5 β˜… based on 8 reviews

Contact TELUS Store / Metropolis


4700 Kingsway Unit 2235, Burnaby, BC V5H 4M1, Canada
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Faye L on Google

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Today went to get a service for a landline to a mobile service for my mom's new cellphone. Christian welcomed us in a friendly manner as soon as we started to tell him our needs, He was a very helpful and friendly throughout the entire time while doing his work. Christian made sure he got all the information needed to acquired the service we need to be done in our end. As my mother a loyalty customer for 25yrs she was very happy and gladly that the Telus fullfilled the service provided that wanted to be done. Thanks Christian for your time
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Linda Saunders on Google

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The agent who helped me was fantastic! He was helpful, patient, understanding, and he really knows his stuff!!! I would recommend Partap to all Twlus customers and to all my friends.
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James K on Google

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Jonathon was awesome, he helped me and my fiancΓ© pick a phone out. He took the time to explain the options and chose the best phone for me. Very Friendly , Very helpful and Very Knowledgeable . Thank you Johnathon -Montavi and Bryanna
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Josh G on Google

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Had a great experience being helped by Carson. Would go back to him without a doubt as he made the switch over to Telus as easy and seamless as possible. Thanks again!
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Henry Huynh on Google

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I came here for Esim. $20/each esim Esim shouldn't be at that price as many Canadian complained on Telus. It got esim service in Vietnam for around $1 and it was smooth. It took us almost 1hr, but It's Telus problem. Not store agent's fault Store is great, but hoping store agents feel more welcome with guest as this is hospitality industry. More team player would be great if other agent is in a hard time with the system Just an advice as I used run phone store and work in this industry Thank you for your time today Vivian?
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Andy Ham on Google

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Just switched to Telus today, and the staff were so helpful as well as kind and friendly. I had the pleasure of dealing with Carson. I don't usually write reviews but Carson really impressed me with his customer service and professionalism. Thanks again if you see this!
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Deanna on Google

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Amazing service from Jonathan! From the first call, to meeting in person and to leaving the store with my brand new S22 Ultra! He was polite, knowledgable, friendly and patient.They gave me excellent discount offers along with all the essentials for my new phone such as phone cases, screen protector and the new samsung fast charger. I would definitely recommend coming to this location. The Manager also explained everything thoroughly so it was easy to understand the coverages and policies. Thank you ~
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Emily C. on Google

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Carson was super helpful and friendly when we came in with a question regarding a recent order I made! I was a little stressed after getting multiple offers and details from other sources (sales team and contractors) and finally redirected to Carson who explained everything clearly. He even helped me get the best pricing for what I needed. I highly recommend getting service in store as they are solely focused on helping you, instead of pushing endless promotions.

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