American Eagle & Aerie Store

4.3/5 β˜… based on 8 reviews

Contact American Eagle & Aerie Store

Address :

4700 Kingsway #2205, Burnaby, BC V5H 4M1, Canada

Phone : πŸ“ž +8
Website : https://storelocations.ae.com/ca/bc/burnaby/2205-4700-kingsway.html
Categories :
City : H
Description : Chain selling trendy casualwear, activewear, intimates & swimwear for young women.

4700 Kingsway #2205, Burnaby, BC V5H 4M1, Canada
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Ophidian Black on Google

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Wholly impressed with the customer service here. As a person who's worked the many branches of retail I am thoroughly impressed with the stellar customer service the staff at this location offered to me today. Such immaculate customer service is seldom found in retail these day, especially in fashion. Bravo Metrotown Team!. You have gained a loyal customer now and forever.
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De Lo on Google

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Had to return an online order here. This latina brown haired woman starts berating me at the cashier about their membership and seemed upset when I said no. She asked me 3 times about the membership. She was not friendly nor polite when she was processing my return. Next time I'll return my products by shipping over in-store.
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Samantha Liang on Google

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Staff are very friendly and helpful! The store wasn't that crowded and the covid guidelines are well labelled. Lots of different stuff here and a huge range of size options which is really nice. Great for preteen-adult women.
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Chloe Dubois on Google

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For years I have bought these jeans and the zippers constantly break. I replaced the zippers on my last two pairs but this last time I asked if they would just exchange this pair and I was going to purchase additional items. They said no. I will never shop at your store again.
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Nayia Leventis on Google

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I had the most outstanding service by a wonderful young lady called Yla. Seriously this girl deserves a pay raise. Her customer service was second to none. Most people working in clothing stores, are completely disconnected and are going through the motions. Yla, I hope I am spelling that right. She was passionate, helpful and went above and beyond. She is an asset to your store.
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Lucas Reis on Google

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I went to the store on May 08th (around 5pm) and I was very impressed with the customer service there, the the first person who approached me was Tommy (very nice and friendly), then I went to the fitting room to try some jeans and when I needed a different size, the girl called Tommy and he brought some other sizes. Thank you to the whole team!!!
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Radyrick Canicula on Google

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I was greeted warmly, and helped out promptly. There may be a line up to get inside, but be patient. I was nervous about using the fitting rooms but I was happy to see them taking COVID19 procedures seriously, It was a relief. My change room was cleaned and sanitized prior to use. Thanks Will for helping me out. I was able to get the jeans I wanted at a great price. Looking forward to coming back. You guys did great!
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T T on Google

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Today (Apr 1, 11am) I was helped by 2 really nice staff working here. The lady working the change room, with glasses, was friendly and really sweet. Not my first time seeing her here and every time she left me leaving the store feeling good. The cashier today was super sweet and nice. Great staff working this location.

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