The Children's Place
2.2/5
★
based on 8 reviews
Contact The Children's Place
| Address : | 4700 Kingsway, Burnaby, BC V5H 4M1, Canada |
| Phone : | 📞 + |
| Website : | https://www.childrensplace.com/ca/store/metropolisatmetrotown-bc-burnaby-v5h4m1-123216%3Fcid%3DNatural%2520Search-_-google-_-GMB-_-useraction-_-website%26utm_medium%3DNatural%2520Search%26utm_source%3Dgoogle%26utm_campaign%3DGMB%26utm_term%3Duseraction%26utm_content%3Dwebsite |
| Categories : | |
| City : | H |
| Description : | Upbeat retail chain carrying a range of trendy clothing, accessories & footwear for babies & kids. |
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N Esm on Google
★ ★ ★ ★ ★ Great deals on clothing, friendly staff and great location. The store was pretty decently organized. They also have their own WiFi which is a plus.
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another user on Google
★ ★ ★ ★ ★ Was a first-time buyer of one item. Hard to tell where to wait in line for the cash register -cluttered store- so one of the two ladies pointed that out to me. Good, now I know where to wait. Both were helping other customers and when the one who told me where to wait was done she rumaged through some stuff and within 10 seconds left her post. Okay, great service attitude there.
First-time buyer became last-time buyer. With staff like this I'll take my dollars somewhere else.
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Pauline Fontanaud on Google
★ ★ ★ ★ ★ I don't write reviews. But since I've been standing at the cash waiting for 10 minutes I figured I'd take the time. The cash is empty. Its just me and my newborn. No cashiers in sight. I don't think i should have to hunt them down to be able to give you my money...
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Areez Elavia on Google
★ ★ ★ ★ ★ Worst customer service ever. I would give this place negative stars if that is possible. Most unhelpful staff. We were gifted a bunch of stuff which we thought would be too small for our kids so we decided to go in to exchange. Apparently their policy doesnt allow exchanges in clothes if you donot have a gift receipt only exchange in sizes. and they donot have all the sizes. refused to help as we explained we donot have a gift receipt but the tags were all on and were just looking to replace the shirts with trousers. would never shop again and wouldnt recommend this place to anyone.
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Jlenia Zago on Google
★ ★ ★ ★ ★ Every time I come here, this place looks messy, disorganized and it always lacks in sizes and models.
I came in to spend my $15 coupon, looking for a rain jacket, swimsuit and clothes for my 6 months old daughter. Their selection of swimsuit was very poor, I asked help to find a size that was fitting my daughter and the sales associate said that all they had was displayed (zero help to look for the size I was looking for from her in that mess of disorganized swimsuits). Their selection of clothes 0-12 months is so poor that is a shame that they have such a sizeable store and so poorly organized and lack of those sizes.
I ended up not buying anything, I was disappointed again from this store. Not worth my time. I won't come back. Not recommend at all!
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Sepy Kopahi PREC* RE/MAX on Google
★ ★ ★ ★ ★ The clothings very cute, however I went to this store a few days ago to return an item that I had ordered online and the manager was rude in telling me the return policy. It is okay if you say it nicely that I can not return a certain item but there are nicer and more professional ways of doing that when I spend so much money with your company weekly.
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Mina Rose on Google
★ ★ ★ ★ ★ Came for the return or exchange without receipt. Asked the cashier if I can put store credit. The girl was super sweet, polite talking. All off the sudden there is a lady called Michelle come in and very rudely told her I cannot do anything with this shirt, I can give away or anything else. Working as a retailer over 15 years I understand some return or exchange policy but she can tell nicely instead of rude or bossy.
Worse customer service ever. The manager was so rude, cannot believe how this rude person can deal with children product
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Patricia Bifolco Alonso on Google
★ ★ ★ ★ ★ I was there this morning , I was the first customer and the employee instead of saying hello first,while I was talking with my baby she thought I was talking to her ,so she told me not to ask her anything because she was busy ,and then, she asked to move away because she was taking a picture of the store while being on a ladder , very rude I will never buy again at this store, also it is always messy and disorganized. Never go here again is you wan to have a nice day .
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