GUESS
3.9/5
★
based on 8 reviews
Contact GUESS
| Address : | 4700 Kingsway Unit 2191, Burnaby, BC V5H 4N2, Canada |
| Phone : | 📞 +88 |
| Website : | https://stores.guess.com/ca/en/bc/burnaby/4700-kingsway-5963.html |
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| City : | H |
| Description : | Clothing retailer known for its house-brand designer jeans, clothing & accessories for men & women. |
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Michael Rae on Google
★ ★ ★ ★ ★ It's an ok store has some nice stuff
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John John on Google
★ ★ ★ ★ ★ Staff did not acknowledge me when I walked in, then once I was ready to make a purchase became overly helpful as they wanted to claim the sale as their own. One of the worst retail experiences I have had recently. I will shop at Guildford Guess next time, the staff there are much friendlier and more helpful. I'd get better service shopping at H&M.
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simply pavi on Google
★ ★ ★ ★ ★ The store was dead when I went in (me + 1-2 other people in total), but I still got no help. Nobody greeted me when I came in, although the employees were standing right by the door and continued to have a conversation for a while.
When I finally got their help, they were being quite snobby for some reason. I believe one of them subtly followed me around as if I were going to steal something (in 3 separate sections of the store). After I bought something, they were more friendly towards me...
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Ady Munjal on Google
★ ★ ★ ★ ★ I fail to understand why price tags were hidden. Every time I had to ask the sales staff for something I liked!
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Chris Dyck on Google
★ ★ ★ ★ ★ Melissa helped us exchange a bag my fiance recieved for Christmas for one with a better surface finish. She even honored how the discount had improved since the bag was purchased, and credited us back the difference. Pleasant over the phone, and capable to a fault in person. 10/10. Great job!
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Alley Robinson on Google
★ ★ ★ ★ ★ Okay I do really like the clothes here, but now they don’t do the same sales they use to. The extra 50% or 40 % off, is no longer a reality, which is a disappointment. I honestly don’t think the clothes are worth the full price, the quality just isn’t there for a dress to be 200 to 300 dollars. With that said, I will still shop here, but I will definitely be really picky.
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Victor Dodge on Google
★ ★ ★ ★ ★ the guy with the cool haircut was cool and ready to help me with what I need and very informative.
the cashier wasn't very friendly, was eager to send me off without asking if I need anything else and turned her back on me before I can give her my last regards.
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Nadia Bernard on Google
★ ★ ★ ★ ★ John Lim is a great manager at GUESS, an excellent team player and very professional with clients. I was impressed with the exceptional customer service. He remained extremely patient and handled the situation very quickly during the in-store exchange. I will add that I have never seen such fantastic customer service throughout the process as he kindly did. I was very pleased with the result and will continue to shop at the same store.
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