LensCrafters

4.5/5 β˜… based on 8 reviews

Contact LensCrafters

Address :

4700 Kingsway #1231, Burnaby, BC V5H 4M1, Canada

Phone : πŸ“ž +9
Website : https://local.lenscrafters.ca/bc/burnaby/4700-kingsway.html%3Fcid%3Dyext_0950%26y_source%3D1_MTIyMDMwMi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D
Categories :
City : H
Description : Optical chain selling prescription eyewear, contact lenses & sunglasses, including designer brands.

4700 Kingsway #1231, Burnaby, BC V5H 4M1, Canada
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Jose Gutierrez on Google

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The young lady manager who helped me with the selection of frames and lenses was very thorough through the entire process. She didn't push me to get anything extraordinary and graciously recommended the most appropriate frames according to the shape of my face. Also very important, the price came down to fit my budget very reasonably. For all these I gladly recommend LensCrafters.
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Jennifer Trayler on Google

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Excellent service from the moment I stepped in the door. I was greeted right away, explained my price range and what I was looking for. I answered some questions on styles that I like and given a selection of frames to try on. I’ve never made such a quick decision in purchasing glasses. The man that helped me was excellent! I wish I experienced that level of service everywhere I shopped.
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Tom Bligh on Google

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I had a great experience. I was helped by Jocelyn C, she was very nice and helpful when I needed it. I was able to look along as I needed at the glasses with no pressure from the staff to buy. I suck at buying glasses so I had to leave and come back with my girlfriend for her opinion, and Jocelyn remembered my face and greeted me hours later. I highly recommend for new buyers!
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Laila Ibrahim on Google

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The service and selections are superb. Marilyn is a great person, knowledgeable, friendly and very cheerful. She took her time and showed me all the options for eyeglasses. Marilyn was super helpful and patient with picking out a pair of glasses. I would highly recommend Marilyn for all my family members and friends. Thank you Marilyn for helping me to make a great choice.
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Juliana Fridman on Google

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I went for an optician appointment and the doctor was excellent! I have not seen an eye doctor for ages and the entire experience was absolutely great. After the consultation I went straight to purchase glasses and Irene was simply amazing in helping me,! She was extremely patient, friendly and supportive - while I was completely lost and all over the place as this is my first glasses. I ended up purchasing the frame she suggested, and I absolutely LOVE my new glasses, she was paying attention to my taste and what would work best for me (and on my budget) so I am not surprised her suggestion was spot on. Such a perfect experience! Happy customer. These are some knowledgeable experienced people!
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Mohamed Mansouri on Google

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My wife bought her prescription glasses from here and twice the lens become foggy and hazy...Very bad quality indeed... please see the attached picture for their bad quality lens This is the reply I got from lens Crafter customer service... never buy anything from them. Hello , Thank you for contacting LensCrafters! I do apologize about your lenses. However, the store manager has emailed us back saying that the glasses were purchased in 2020 and has surpassed the warranty on the lenses. I am sorry for the inconvenience. Again, thank you for contacting LensCrafters. Have a great day! Best Regards, Jason S LensCrafters Customer Service
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Greg Proctor on Google

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These guys are the best in the business. They are extremely knowledgeable and on the ball. I have been dealing with these guys for five years and have been impressed with them each visit. They stand behind their products and always put the customer first. They drop everything to help anyone who walks in the store immediately. Outstanding staff, especially "James". Thanks guys for once again helping me out with my new lenses and making them right on the spot without delay.... Keep up the great work.
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Don Coish on Google

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Great experience buying glasses here. Dealt with Irene (who was supervised and assisted at times by Jocelyn). Friendly, professional service. Not rushed. Got what I want with helpful advice from Irene. Would definitely recommend this store to family and friends. And delighted with Irene. And with helpful assistance from Jocelyn. Still waiting on one of the purchased pairs to come in (progressives, which I know can take longer), but no complaints with the pair I have already received and my purchase day experience. Very happy to shop here again!

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