Herman Shen & Assoc
3.1/5
β
based on 8 reviews
Contact Herman Shen & Assoc
| Address : | 4800 Kingsway #158, Burnaby, BC V5H 4J2, Canada |
| Phone : | π +887 |
| Categories : | |
| City : | H |
|
V
|
Vaughn Louangxay on Google
β β β β β I have been a patient of Dr. Herman Shen & Associates for a very long time, pretty much since they first opened. The Burnaby office is located by the T&T entrance in Metrotown Mall. This office is very busy, making appointment is highly recommended, but they do still take walk-in.
The office has great support staff for people who preferred speaking Cantonese or Mandarin and of course English as well. The support staff are very nice and welcoming and welling to assist you. As a patient for the years that I have been there, I have seen Dr. Shen, Dr. Cheung and Dr. Chong. They are all great optometrists, very professional, efficient and experienced in their field.
The office has a great variety of high-quality frames/lenses and contact lenses. Also a lot of brand name and style for your selections. I have been purchasing my reading glasses, contact lens, and also numerous sets of Oakley and Maui Jim sunglasses from here for many years. I always have a great experience with my services and the sale staff is very helpful assisting you with the product youβre purchasing.
I have been referring my extended family and friends to Dr. Herman Shen & Associates for many years and will happily continue to do so.
|
|
J
|
Jennifer Chen on Google
β β β β β I have been going to Dr. Herman Shen & Associates pretty much since they first opened. They consistently provide efficient customer
service and are always carrying out the newest contact lenses before other stores. I also really like their selection of glasses.
The doctors are always very thorough with the examinations. Whether you want to have an eye exam or looking for glasses, I would highly
recommend Dr Herman Shen & Associates.
|
|
B
|
B Chui on Google
β β β β β Long time patient here. Dr. Ellen Sun is very professional and explains my condition in great details. The staff speak English, Cantonese, and Mandarin and are very helpful in making suggestions about my glasses choice. They are very knowledgeable about their products and services provided.
The staff also give reminder phone calls which are helpful as I tend to forget my appointments!
|
|
J
|
J Y on Google
β β β β β Dr. Shen is our long-time family optometrist. Our three kids just had their first appointments since COVID, and I was very impressed, as always, with the professionalism and efficiency of Dr. Shen and his whole staff and their implementation of pandemic protocols. Yes - I agree there sometimes is a wait - but he and his associates are popular for a reason! They are extremely knowledgeable and efficient without making you feel rushed, plus my kids actually like going to get their eyes checked by Dr. Shen. The staff operate the business like a well-oiled machine--you can tell that each employee cares deeply about their job and serving the patients, and they obviously have many patients returning again and again for their eye care. Not only are there many loyal long-time patients, but I don't see much turnover in staff either. Many employees are long-term, which is a great sign. I get my glasses and sunglasses from Dr. Shen, and the staff amazingly remember what style I prefer and make excellent recommendations in helping me pick out new glasses.
|
|
T
|
Tim Chen on Google
β β β β β Injured my eye can barely open it. my family doctor referred me to this place. Called and told me they are booked 3 weeks from now. Then called me back saying one of their doctors have 10 mins today to take a quick look but no but have to charge me full amount.
|
|
B
|
BC on Google
β β β β β I had pigmentation in my left eye. I was told by an optometrist " it's just pigmentation. I found out too late that it was melanoma. I thought optometrist are trained to know about ocular disease. I guess not. I lost my left eye due to cancer. Never knew there was such a thing until recently. Always question your optometrist. Always ask for a second opinion.
|
|
M
|
Mit k on Google
β β β β β I booked an appointment and described the symptoms and concerns with my left eye. So the optometrist only checked my left eye, when I asked for taking a look at my right eye just in case since I have a high prescription, I got rejected. The reason given was that I booked the appointment with only my left eye. Being charged $65 for one eye examination for about 15 mins is so ridiculous. I donβt recommend this place if you want any responsible examinations.
|
|
V
|
Violin C on Google
β β β β β No explain in details of the results of my general eye check up. I am over 40 years old I know my eyes are not as good as young, I was looking forward to hearing more advise or details of the current condition of my eyes, but nope, I can feel the rush by the male optometrist, he led me to a counter in the back where they sell glasses before I realized our appointment has finished. The mid- aged lady at the counter asked me if I want to buy a pair of glasses? If I need to buy omega because they do sell them lol. I feel this clinic is more of selling stuffs than helping patients with their profession. My family went there recently and exactly the same experience (with a different male optometrist). Not recommend this clinic. If you still plan to go for some reason, prepare the questions ahead of time and be proactive to ask. Anyways, there goes my $105.
|
Write some of your reviews for the company Herman Shen & Assoc
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Optometrist,
Nearby places Herman Shen & Assoc
