TD Canada Trust Branch and ATM

3.4/5 β˜… based on 8 reviews

Contact TD Canada Trust Branch and ATM


1689 Manitoba St, Vancouver, BC V5Y 0B8, Canada
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Michael Driedger on Google

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Having banked with TD for 25 years (across Canada), this one has driven me to bank with CIBC (who seem to at least get 3 star reviews). I'm sure a large corporate bank can actually be good. But they shouldn't all be this mediocre/bad.
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Kevin on Google

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Don't ever use this branch (or bank, actually) if you are a small business owner. None of the big banks care about small businesses and they do more harm than good. I needed to wait 7 business days for a bank certified cheque to clear with TD β€” 7 business days β€” which is like 9 full days. Certified cheques are basically cash, where my client paid extra to allow for it to clear immediately. Withholding those funds from us as a small business is plain prejudice. There's no legitimate reason for it except for the bank to earn interest off their clients' money before the clients can even touch it. This slows down my business by holding back when I can order supplies and products for my clients. This is just one of several complaints I can put forward, but I'll leave it that because I don't have the time and it won't make any bit of difference in how they do business. I just suggest any small business think hard before putting their money in such a terrible institution. Use a local credit union instead. They actually DO help small businesses. I am taking my $350,000+ business per year elsewhere.
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Andrew Bracewell on Google

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Branch manager and mortgage specialist miscalculated the property transfer tax for our purchase leaving us several thousand dollars short for our loan the day of our closing. The customer service was terrible and the lawyer to this point still hasn't received funding from the branch. Maybe this branch is fine for day to day service, but I cannot recommend strongly enough that you choose a different bank or branch for any meaningful transactions. This has been one of the most stressful experiences of my life. I will never bank with TD again
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Tristan Peterson on Google

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Had a disappointing experience with the Manager Johdi today. She took 45 minutes of our time and was unable to complete a transaction, when we went back to BMO to explain why we couldn't complete the transaction they were very surprised and said we had everything we needed - it shouldn't have been an issue. The alternative that TD suggested would have incurred 100's of dollar in additional fees. Poor service and a lack of competence on your part TD, not good!
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Kellyluhv on Google

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Wow one of the worst experiences with td ever. I don't think they care much about black folk. I went in today to try to get a new access card due to loss prevention removing my current card. They told me I could go to a bank with ID to get a new card. But I'm in the middle process of attaining new ID. But I have my credit card. So I give them my phone number and for some reason they took my number off my account? But then they ask for ID and I tell them the situation and they ask for ID I give them any card I have that has my name on it with my credit card. He goes and ask his manager and it's a flat no. Clearly at any other location they try and help by either asking security questions and such. This is the worst experience I've had at td in the last decade. If your black avoid this branch they don't care about us.
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kindaextraordinary on Google

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Went in around 10 am on July 4th and the teller kept asking me to update my personal information even though I told him I was in a rush. He was being rude and hostile, which in turn made me hostile as well. Then he called his manager over and she was just as rude if not more rude. They kept telling me that is was common procedure to ask these questions, but I told them to trust everything on file was right and to give me my money. All of a sudden they didn’t need to ask any questions and I got out of there in two minutes. Why couldn’t they just do that from the beginning? They kept me there for an extra 20 minutes for a quick withdrawal. Absolute trash employees don’t know how to treat people.
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Mahmoud Adileh on Google

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Today I was served in this branch, I really loved how the agent Amy Park created a solution to my issue. It is a temporary solution but am glad I got it. Thanks :-)
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Gurdaur Duhrè on Google

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Benjamin is great! I booked an appointment online and spoke with him about education loans. If you ever need to ask anything money-related, he’s the one to talk too!

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