Dentist @ False Creek Olympic Village dentist

Excellent service from front desk staff. They explained everything, helped with billing, doctors were amazing. Hygienist was very thorough and nice. Everyone friendly and helpful. Outstanding experience every single time.

Dentist @ False Creek is awesome, after years of neglecting my oral health I was referred to go here, and I’m so glad I did. Beautiful space with great dentists, hygienist’s, and frontline staff. Super pleased with my experience here.

This past Thursday I broke a tooth so although it was end of the day I was able to get an appointment first thing in the morning. I did explain that I had a work appointment and so needed to be out and on my way within the hour. Well Dr Ighani and his assistant Sunny completely exceeded my expectations. They both have a calming compassion about them as well as a good sense of humour. They really pay attention to detail. As someone who battles Parkinson's disease laying 'still' in a dental chair could be a tremor nightmare-not here at Dentist@False Creek or Parkview Dental. The quiet atmosphere and calm demeanor of the entire Staff made this a dream come true vs a nightmare. Highly, recommend those in the Parkinson's community. One last thing a special shout out to those in reception-the ones behind the glass and masks-you certainly know how to make the patients feel welcomed.

Absolutely horrific level of pain, unlike anything I've ever experienced at any other dentist, and I've had several invasive procedures done in my life. In the past, anytime I have felt pain at the dentist (which was rare), they would stop what they were doing and offer me another injection. Not this time! I was hyperventilating, tears were streaming down my face, my hands were clutching the armrests involuntarily, and in case she missed all these signs, I kept TELLING her verbally that what she was doing hurt. But what did she do? She just said stuff like, "It shouldn't hurt that much," (well then you are doing something wrong, ma'am, because it does), "This next part won't hurt," and "I'm almost done". But I kept stupidly believing her when she said these things, so I kept foolishly giving her more chances, only to gasp in pain every time she drilled. I have never felt so disrespected and disregarded by any health professional in my life. I would have stood up and walked out if I could have, but I just wanted to get it overwith. This whole experience has ruined the dentist for me, after being totally fine for 45 years. At my new dentist last week, they noticed that I was flinching and kept asking if I felt pain. I didn't, but I'm so traumatized from this place that I can't help but flinch now from the expectation of pain. The 2 stars are because they did do a decent job on my procedure. But it wasn't worth it. Never again. (Edit to respond to your message below. I did not visit your clinic last week, it was my new dentist that I visited last week. I have not been to your clinic in a few months. Also I am using an anonymous account to post this review because I do not want my real name public.)

HORRIBLE STAFF AT FRONT DESK, AWSOME DENTIST. I went there to get a filing and the Dr. did an awesome job. However the front desk forgot to charge me for $26 outstanding balance and when my roommate went in for some work they forced her for my outstanding balance. I called in during that time and said I am coming in for a filing next week and told them its not proper business conduct to charge somebody else my balance. The front desk lady said she can charge whoever she wants for my bill and hung up the phone. Her name is Kathy. I will find which other place my dentist works out of and go there from now on. Any thoughts please?

This was my first visit to Dentist@False Creek. Upon my arrival I was greeted by an upbeat reception from Ben. After receiving an x-ray I met with Dr Ayoughi. He was very satisfying and comfortable to discuss the procedures and the different options available to me including a clip-on which can be transferred to a permanent fixture. I had left knowing that I would receive the highest Professionalism!! Dwight.

Great experience so far, these are a bunch of super professional, caring, and over and above the call kind of people. I feel like they only have my best interests in their minds. I feel confident that the end product for my implants will be amazing based on my experience so far. Highly Recommended!!

April 26,2022, Can’t say enough thanks to dr Ayoughi and his staff at False creek. He is professional, friendly and reasonable priced. I did my implants in Indonesia and I don’t have insurance with me. I am so happy with his temporary solution for my problem until i can get it resolved properly. ? Update April 29,2022. I had swelling and pain in affected area, can’t sleep and eat for the past 2 days. I am a nurse and i know I have infection and need antibiotics to solve this issue. I provide updates to staff and they suggest to take combo tylenol and advil. The infection was getting worse so I call and ask for a prescription. I must make an appointment to get a prescription and as it turns out, they must examine me, then they charge $50 for the examine and then i get the exact prescription i ask for in the beginning. All the way to Kingsway.?