Shaw Communications
4.5/5
★
based on 8 reviews
Contact Shaw Communications
| Address : | Mall, 2020 Sherwood Dr, Sherwood Park, AB T8A 3H9, Canada |
| Phone : | 📞 +877 |
| Website : | http://www.shaw.ca/ |
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Alice McClelland on Google
★ ★ ★ ★ ★ Customer service was not helpful! They were not able to answer any of my questions. They were unable to call in for me when I had previously been to other stores that were able to help me with no issues. I highly recommend taking the drive into Edmonton solely for the help from people who know what they are doing.
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Wes K on Google
★ ★ ★ ★ ★ Fast and seamless conversion. Rogers can go pack sand. Alex was gr8.
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Mar Pan on Google
★ ★ ★ ★ ★ Brent was very helpful and answered all of my questions. He made the transition from Rogers to Shaw smooth and I appreciated his sense of humour. Definitely would recommend
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John on Google
★ ★ ★ ★ ★ I went into Shaw a couple days ago to get a phone plan, the representative at the front "Brent" did an amazing job explaining the plans while also making it entertaining. He had great charisma while also being knowledgeable on the products and plans. He was able to bundle my internet and phone plan together which made my plan quite a bit cheaper! I would strongly recommend this store, and to ask for Brent. Thank you
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Tracey MW on Google
★ ★ ★ ★ ★ Just wanted to give a big thank you to Catherine at the store. When I received my new XB7 modem, it was unable to be activated due to a Shaw back end issue. We were without internet for 3 days with no workaround available from Shaw technical support. Catherine reviewed my case in store and found a brilliant work around solution that got us up and running temporarily while Shaw corrected the issue. She was super helpful and kind and highly recommend.
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Wayne Anderson on Google
★ ★ ★ ★ ★ Alex was a total professional. My switch to Shaw Mobile from Rogers was painless and the savings are huge. Alex explained every step of the process. I was allowed to keep my same cell number and that in itself saved me so much grief. Great store, great attitude and I’d visit the Sherwood Park Mall location for expert advice.
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Mark Bourassa on Google
★ ★ ★ ★ ★ Quite possibly the best experience with a service provider ever.
My wife and I were looking to change up our services and spent some time online but were getting nowhere.
We stopped at the store in the Sherwood park Mall, walked up to the counter and met with Brent. Within 5 minutes Brent had looked at our plan and upgraded us with all the channels we wanted, a faster WIFI router in hand and saved us $60 bucks a month our our bill!
Props to Brent and all his help. His personality and expertise made a usually painstaking event completely effortless.
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Sherri Giebelhaus on Google
★ ★ ★ ★ ★ I went into get a replacement SIM card and got the run around by a couple employees saying they couldn’t assist me with what I needed and that I had to call Shaw directly to get them to assist. So I did. The employee on the phone was not helpful at all and ended up assigning the new SIM card to my other kids account instead of my sons. I had to go back into the store and was assisted by a wonderful lady named Alex! She was extremely helpful and instead of just passing me off like the others did, she actually helped me. Amazing customer service, she went above and beyond! Thank you so much for making my life a little easier!
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