Rosewater Massage & Wellness Clinic - Edmonton

3.3/5 β˜… based on 8 reviews

Contact Rosewater Massage & Wellness Clinic

Address :

433 Parsons Rd SW, Edmonton, AB T6X 0W6, Canada

Phone : πŸ“ž +78889
Postal code : 6
Website : https://www.rosewatermassage.net/
Categories :
City : X

433 Parsons Rd SW, Edmonton, AB T6X 0W6, Canada
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Lavender kiss on Google

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The massage therapist spoke too much to me during my massage when I wanted to relax. The massage was not that good, I wanted light and relaxing massage, and it felt like she was barley loosening up any muscles. I really wanted to like this place due to the location, since it is close to my house, but I did not have a good experience during the massage. At the end of the massage, when she was removing the massage oils with a itchy cloth, the cloth she used was very irritating against my skin. Few weeks after the massage, the massage therapists kept texting me asking if I can book with them again which was very unprofessional, I asked them to stop texting me, but would not stop. I will never be going back, and this place is just horrible and NOT PROFESSIONAL! Do not waste your money!
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Cheyenne Teng on Google

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I decided to try out Rosewater since they were in a nice location in South Edmonton. I had some pretty achy shoulders and ended up feeling MUCH better after my visit! Really lovely, clean, quiet, impeccable space to get a fantastic massage at an excellent price (that includes tax and tip). The ladies at Rosewater are dedicated to making clients feel welcome and happy. Treat yourself to this place, you will be so happy you did!
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lisa spohn on Google

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Try to keep your appointments. When a person books a massage it is because they are in pain!!! I had a 9am appointment today that I booked on Tuesday. Even got a confirmation email and reminder email!! Apparently the other lady who had an appointment and myself...they had NO CLUE we had appointments. I have done massage for pain relief for 20 years and this is a FIRST! DON'T GO!! So rude too!! DON'T GO unless you want to be turned away!!
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Christina Larsen on Google

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I would give a zero if possible. Booked online drove over and sat outside waiting 20min. Nobody showed up. Called and the guy answered said the therapist is on vacation so they stopped online booking.....funny because I booked and got confirmation. Should have read the reviews first. Waste of time. As someone who gets massaged regularly and was looking for a new place this for sure is not it. Was not offered another time or anything. Terrible customer service, well lack of any service as they let you think you have an appointment then not even unlock their doors. Go absolutely anyplace else but here.
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Heather Elliott on Google

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Horrible customer experience. I booked my husband a massage from their website 9am on a Saturday. He got an email reminder and text reminding him. He showed up and no one was there. He called them a guy answered and said there should be someone at 925am. And my husband said his appointment was at 9am why was no one one there. The guy on the phone said he didn't know and to go back to the clinic and that he was sorry. Suffice to say he did not get a massage and after reading all the reviews looks like this was not the first time.
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Josh Pollard on Google

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Weird place. No receptionist, was not prepared for my booked appointment, didn’t even have a room ready. Went because of a sore shoulder, for a 90 minute massage that lasted 75 minutes, and had multiple interruptions. Every time someone walked in she would stop the massage, apologize and go out to greet them since they had no receptionist. She also took 2 phone calls during the 75 minute massage that I was charged 90 minutes for. My massage was at 11am, and it is now approx 13 hrs later. I can barely move my arm. My shoulder is WORSE!!! DO NOT GO HERE!!! The vibe in the place was also very strange. At one point she asked if she could remove my underwear, which I immediately refused. Very uncomfortable.
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Rhianna C Robins on Google

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I saw the sign on Parsons Road so thought I would give it a try. I texted the number and they were able to make an appointment that afternoon. Upon arriving, the woman who greeted me was very friendly but seemed confused when I said I was there for my 2 p.m. appointment. She said it would be about 10 minutes. I didn't mind, I was in no rush and was 5 minutes early. About 15 minutes passed and a man walked in, he was greeted by a different lady who came from the back. He said he didn't have an appointment and was a "walk-in", she took him in right away. At about 2:20pm I was starting to grow impatient. The lady I had originally spoken with came out and apologized. I offered to come back later and she said she just needed to change the sheets and would be right with me. She took payment from a couple and whisked to the back to change the sheets. She was very kind and apologetic. I got the impression the women aren't treated the best there. As I was getting dressed after my massage, I noticed a sign on the wall which read along the lines of, "Dear Sir/Madam, We do not offer sexual services of any kind..." the note went on to say how/when you could complain about your service. Overall, the massage was worth the 30 minute wait and I am so glad I didn't leave. If you don't mind the atmosphere and wait, you may be pleasantly surprised, as I was, and the pricing is very reasonable!
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George on Google

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Great massage for sports injury, knowledgeable RMTs. Very attentive and they pay attention to your pain and what to focus on. Highly recommend.

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