Purdys Chocolatier
4.3/5
★
based on 8 reviews
Contact Purdys Chocolatier
| Address : | Woodgrove Centre, 6631 Island Hwy #326, Nanaimo, BC V9T 4T7, Canada |
| Phone : | 📞 +99 |
| Website : | https://www.purdys.com/ |
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| City : | T |
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Ian M on Google
★ ★ ★ ★ ★ They never fulfilled my mail order yet charged me for it and said the box of chocolates was sent when I followed up after hearing nothing back (no "thanks") from the intended recipient. It turns out they never got the chocolates I sent. Purdy's did eventually refund me the money, however, the process of giving them info and having to call them multiple times to get this sorted out was a waste of time. Hopefully they can learn something from all this and sort out their delivery system
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Melinda Mayfield on Google
★ ★ ★ ★ ★ Madeline was so helpful and pleasant today as we filled our advent calendar box with custom chocolates. Thank you so much for your great service. We love Purdys in Woodgrove.
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Jackie Kenzie on Google
★ ★ ★ ★ ★ As always great taste!! This year as most years I bought the mini Sweet Georgia Browns, yumm!! This year I have to say that I think the quality control person was sleeping on the line my chocolates were made on.
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Alanda Lindsay on Google
★ ★ ★ ★ ★ Good chocolate. A little pricier than I would like but I like the flavors. Really nice that they keep their classics. Tired of companies doing away with favorites in the spirit of progress. I highly respect them for this. You can walk in,grab what you like or the staff can give you what you are hankering for. A little description of your personal craving that day and they match you up perfectly with a smile no matter how busy they are.
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Judy K on Google
★ ★ ★ ★ ★ Very helpful staff. Consistently great products. A good variety of of prepackaged chocolates to choose from, or you can select the chocolates and design your own box of happiness. They're offer shipping and Gift Wrapping for all of your special occasions. The people who work here enjoy what they do, it's reflected in the quality of products and customer service.
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Victoria Smith on Google
★ ★ ★ ★ ★ What a wonderful team at this location! Always pleasant and helpful, even during the challenging times that we’ve all faced recently. I will absolutely be back to this location because of the delicious chocolates and the incredible staff!
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Sherrie Racz on Google
★ ★ ★ ★ ★ I have been a lover of Purdys chocolates for over 30 years, when my husband first gave them to me, and I am probably up there with their best customers. The chocolates are good. But my experience in the Woodgrove Mall location has me questioning as if I want to ever return there again. I stopped in to buy gifts for my sisters when I go home to visit them. My "first" mistake, and I felt it was announced to the whole store that I chose the "display" box, where she promptly returned it to its rightful place. My "second" mistake was attempting to recycle (for myself) boxes from previous visits. I get it with COVID and everything is possibly contaminated with my containers, but we were frowned upon for doing this. People take their shopping bags to grocery stores to reuse, and are allowed to set them on the counter to pack their groceries, like I said I get it with COVID. I asked if they could use them for my order, "no" was the answer so my boxes remained in the bag I brought them in. I also asked for a sample and was answered with another "no". At this point I should have walked out, and I regret not doing just that. But I purchased pre-packaged boxes for my sisters, and also selected some from the display case. I refrained from buying anything for myself. There also was not a great deal of selection. Very limited selection of chocolates, very disappointing in customer service. I will be visiting Rocky Mountain chocolates to purchase some for myself, and maybe more for my sisters too, and we will do a taste test. Purdys you completely failed.
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Barrett Nash on Google
★ ★ ★ ★ ★ A staple for thirty years in WoodGrove mall, Purdy's has seen a lot of competitors come and go while maintaining a consistent level of quality.
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