Peoples Jewellers - Winnipeg
2.8/5
★
based on 8 reviews
Contact Peoples Jewellers
| Address : | 1485 Portage Ave Ste. 101, Winnipeg, MB R3G 0W3, Canada |
| Phone : | 📞 +788 |
| Postal code : | 3 |
| Website : | https://stores.peoplesjewellers.com/mb/winnipeg/5172%3Fcid%3Dseo-listings |
| Categories : | |
| City : | G |
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June5992 on Google
★ ★ ★ ★ ★ We went in last Sunday, just shortly after they opened to get a 6 month warranty check on my wedding rings. We stood at the counter for 15 minutes, and understandable the girls were busy with other customers, BUT they never even looked at us or even acknowledged our presence, not even once. We are in our 60's and found that totally disrespectful and at this point we will never buy from this company again. My husband's band was purchased from Michael Hill and they will get our business from now on. Now I have to make another special trip to go back and deal with these unprofessional, uncaring salesgirls again wasting my time. I am very annoyed!
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Hannah Wiens on Google
★ ★ ★ ★ ★ Not impressed at all. I went in to get my ring cleaned and get a new box. I had my box in my hand and clearly showed on my face I needed assistance. I was ignored and had to look for somebody to help me. When I finally got help, the lady grabbed the ring and *tossed* my ring into the cleaner. After the “cleaning” my ring still had dirt in it. Also, I had the original ribbon on the box, which she threw in the garbage as well without asking if I wanted to keep it. Overall unhappy experience with their service.
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Brenda Nash on Google
★ ★ ★ ★ ★ Worst experience ever. They have everything roped off. You can even look unless they unrope it. Very rude women
Just wanted to get our watches done. Wouldn't even do that. She said they could send it out.. How hard is it to do it. Don't get it. Bought a ring there ,I was going to get it cleaned and the diamonds looked at. Won't even bother. Never deal with them again.
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Zac Ll on Google
★ ★ ★ ★ ★ I’m finding other reviews to be the same as my experience, the staff just don’t seem to care. Maybe they aren’t being paid enough, maybe they’re tired, I mean we are in the middle of a pandemic so I can sympathize. But whatever may be going on, the experience here was all around just negative, I left feeling worse than when I walked in, and that’s never how you should feel if it’s somewhere you are spending good money on something special. I would recommend trying out other stores in the mall.
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Jessica Rose on Google
★ ★ ★ ★ ★ I just wanted re-size the ring
But the ring that I got back, It was a different ring.
I remember the main stone's look ( Since it was natural stone, it has different look - there was a spot and slightly different color )
It had big scratches on the main stone even.
When I ask what happened to the ring, They treated me that I'm just fuzz about that.
and telling me that scratches must got from polish. and If I wear it and walk around the mall 30 mins, I will get that scratches.
But I know that real stone that we use for jewelry, the hardness is usually above 9.
To me.. it just doesn't make sense that happened during polishing unless they are polishing stones with diamond.
Even it happened during the polishing. that shouldn't happened at the first place.
I got exchanged the ring. because I vocalized what's wrong.
and I realized that they finally give my original ring back.
The whole experience was really sketchy and wired.
How they send the wrong ring .. (They told me they don't have same ring in store anymore when I drop off my ring in store to re-sized)
And " Accidentally" my ring got scratches while it's polishing.
And I got the ring exchanged, found that I got an exactly same looking natural stone ring that I dropped in first place.
UNCANNY...
I would not recommend to go this store to get fixed your ring or ... anything.
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Matt Lepp on Google
★ ★ ★ ★ ★ Staff are uneager to assist customers with their individual needs. There seems to be a disconnect between management and customer service representatives. Most of the answers to questions regarding special order jewellery were "I don't know". I ordered a ring and was told to expect delivery in 8-12 weeks. No problem. After 6 weeks I'm told it will take minimum 12 weeks and nobody has any way of checking on the status of my order or the estimated time of arrival. Could be 12 weeks or it may never get made. The representatives I talked to said they had just as much information as me in regards to my order status. Not a good feeling having paid in full for a piece of jewelry and nobody can tell me anything about it's status. The next time I visit people's jewelry will be with my lawyer to get my money back for the ring that may or may not ever get made.
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Aimee Murphy on Google
★ ★ ★ ★ ★ I was very unsatisfied with the experiences my mother had with this place this past week.
They definitely DO NOT meet the 5 stars for there customer services it is too bad that I still had to give them 1 star otherwise it would be none.
One thing my mother failed to mention in her review was one of the woman employees who my mother dealt with had forced my moms ring onto the sizing pole which I felt was very UN professional because she wanted to prove to my mom that the ring was a size 5 & not with what the sizing pole showed when mom slipped her ring on sitting between 4.50-5 not at the 5 mark which the woman was mad & than continued to force the ring to the 5 mark.
Anyways the ring was not supposed to be sized to 5 mom requested 5.50
Later that day we returned with my father over all very pour pour customer service & will NEVER return back other than to pick up moms set & or with a lawyer.
I do not recommend this place for any services & will make sure to give feedback
Anywhere that is needed.
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RJ Accardo on Google
★ ★ ★ ★ ★ I have bought alot of expensive jewelry from this location over the last 16 years. My Bulova watch that I purchased there 2 years ago for over $1000.00, my second expensive watch from there. The battery went about a week ago.
So, mb opened up stores today an i went to get my battery replaced an they told me they were not doing batteries. So I went to a smaller jewelr in the mall an they replaced it in 5 minutes for me.
I will never spend another cent in people's. I have 2 chains one was $8000.00 an a wrist one $2000.00 and the clasps are wearing low. Ill be going back to the other jeweler in the mall for those repairs.
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