Optical House

Dr.Thé is incredible with children. Both my girls did amazing she was so great with them. The staff is kind and knowledgeable and I can’t wait for my new glasses!

Satnam Bisla is great, I recommend this place!

Optical House has been my go-to for eye exams and glasses for years now. All the staff there are personable, professional, have great taste, and always offer great discussions like the one my wife and I had today. Highly recommend.

Great staff! Was a wonderful experience with great selection of options! Would highly recommend!

If I could give more than 5 stars to all the staff who works here I would......very professional from your eye exam to your eyeglasses....everyone goes beyond to ensure you are taken care of..Best selection of glasses...thank you

Great collection of frames. Thanks for your help.

If you are not buying from them, after an eye exam, they will not part with requested information they have on file. My daughter frequents this place and has spent hundreds of dollars here.I went in for an eye examination on her recommendation, and I informed Dr.Thè I prefer wearing contact lenses over glasses. At no point did she inform me that I needed a different examination for contact lenses. In my understanding, I was getting an examination for a prescription for both, spectacles and contact lenses. Afte the exam, I refused an offer to look up their collection of eye glasses, but told them I was interested in purchasing contact lenses. They said they would order me trial ones. But no one informed me the prescription would be different, and I needed to take another eye exam. They said they would get in touch with me once they had the trial contact lenses in. Well!! No one did for about 2 weeks !!So I went ahead and purchased them online, little knowing the online place needed prescription for contact lenses. They obtained my permission, and contacted Optical House. Optical House staff contacted me by telephone, and informed me that I would need to go in for another eye exam for contact lenses. That my previous one did not include prescription for contact lenses. On asking why I wasn't informed earlier, when I was in their store asking to purchase contact lenses. The lady on the phone, was unable to provide a good enough reason as to why it was OK for Optical House to order me contact lenses, but for them to part with my information, they needed to do another eye exam. She was curt, and rude, and hung up the phone on me informing me that Dr.Thè would part with the information she had. I called another optometrist and they said that one does not need to get a separate contact lens prescription, and they would work with the prescription I had. It was not that I wasn't willing to part with an extra $50 for another eye exam, I wanted to know the reason why I wasn't informed that there would be a separate exam for contact lenses,when I was ordering,them from Optical House. But when they needed to give information to anothe party, they inform me of an extra exam. Completely unethical behavior. And rude, staff, entitled into thinking they don't need to provide an explanation. I understand it is a business, and they need to make sales, but customer service is an integral part and this kind of behavior was certainly not going to bring me in for another eye exam. Extremely disappointed with their service, and ethics.

I came here 4 yrs ago and loved the service. The owner willingly helped me when I was in desperate need to fix my only pair of glasses when I was a student. The glasses were off warranty and the place I originally purchased them from would not help me because of this. No one would! I was willing to pay for the repairs and he would not except my money. He had them fixed in less than 10 minutes! There is no where else I would rather go. They directly bill to majority of larger insurance company’s and are very accommodating towards people’s schedule. Not to mention their prices for designer frames are AMAZING! They have a LARGE selection of frames , from top designers to just a simple pair. The prices are very fair. You can get a nice pair for just $90. They usually always have a sale when you purchase more than one pair. The exam cost is only 100$ The wait time, from the time you purchase your glasses is 7-14 business days, but it hasn’t even been 6 business days and I just received my call to come in and pick them up( apt only , due to COVID )