NexGen Hearing
4.9/5
★
based on 8 reviews
Contact NexGen Hearing
| Address : | 5100 Anderson Way #201, Vernon, BC V1T 9V2, Canada |
| Phone : | 📞 +77877 |
| Website : | https://www.nexgenhearing.com/locations/vernon/ |
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Madge Haycock on Google
★ ★ ★ ★ ★ After a year of unsatisfactory treatment, I followed Bea to her new Company from her previous employer because the service was deplorable and demeaning.
Further examination, found that I was deaf in one ear with limited hearing in the other. A solution was found to enhance what hearing I did have.
From the start, I have felt that Bea and Carolyn have gone above and beyond to ensure that i am comfortable with adjustments or any new equipment. My hearing is not perfect with hearing assists, but it is as good as can be expected, thanks to Bea.
Sincerely, Madge H.
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ABBY BATTERSBY on Google
★ ★ ★ ★ ★ From the time I walked in the front door until the time I left I was treated with dignity and respect. The front desk staff were knowledgeable and very helpful. Bea, the audiologist was super informative and explained everything as we went through the process. While I don't have a hearing issue right now I have purchased custom ear protection to prevent my hearing from deteriorating. When I returned to pick up my products I was given a demonstration on how to use the products as well as how to clean them. I also had to do a return demonstration to make sure I understood how they worked. The entire staff is amazing and I would recommend Nexgen 100% to anyone looking for hearing aides or ear protection.
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Wayne Harris on Google
★ ★ ★ ★ ★ The professionalism, courtesy and friendliness extended to me during last week's hearing test was impressive.
The general attitude with each staff member in the office seems filled with positive energy.
Although this learning experience taught me more awareness of my shortcomings I look forward with confidence, trust and conviction toward solution with Nexgen.
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Rick Dubois on Google
★ ★ ★ ★ ★ I was a customer at a competitors store (I wont say their name but it ryhmes with disconnect Hearing) for over 20 years. As of late the service has been less than stellar as they seem to have a holier than Tho attitude. Today I phoned them and asked for some batteries and supplies... They only book appointments now because of covid and it was a Friday afternoon, I was told that they were booked up for the rest of the day and I could come back Monday.. I stated that I get it, but I was out of supplies and didn't want to go the weekend without my hearing aid... NOPE.. no can do... So I Google searched hearing aids Vernon and NexGen came up first... I called and Rochelle who was so very friendly and helpful... She said they were by appointment only as well but just come knock on the door and we can help you.... Let me tell you Nexgen was less than a rocks throw away from where I used to go...... I have bought several hearing aids over the years .. The next ones I need are going to be from Rochelle at Nexgen Hearing!
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Trev Somerville on Google
★ ★ ★ ★ ★ The most amazing poeple i have met here in Vernon. I am in hospital and my batteries were dead. The owner of the company personally drop some off for me. That is above and beyond service. She really cares about her clients. thanks you so much.
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Tina Darbyshire on Google
★ ★ ★ ★ ★ The staff were very friendly and helpful. Excited to go back to pick out my new hearing device. Excited about the newest technology!
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Jamie Hess on Google
★ ★ ★ ★ ★ I cannot say enough good things about Nexgen Vernon. Every single person that works there is exceptional, and makes me feel like part of the family. From being greeted by name, to the knowledge and professionalism that I get every time I come in, this business deserves recognition. Dealing with hearing loss at a young age is difficult, but these ladies make it so much easier. Their customer service is unmatched, and I am truly thankful that I found them.
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Dona Wright on Google
★ ★ ★ ★ ★ What a great experience my husband and I had, and continue to have, with Nexgen in Vernon. Carlee, Carolyn and Rochelle were wonderful, both professionally and personally. We were both provided with hearing aids that totally addressed our hearing needs. As well, we were provided with financing that worked with our budget. Not only that, but we were offered different accessories according to our preferences. Whenever an issue has arisen it has been dealt with quickly and resolved. We highly recommend Nexgen in Vernon BC.
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