New Balance Oakville
4.3/5
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based on 8 reviews
Contact New Balance Oakville
Address : | 1011 Upper Middle Rd E, Oakville, ON L6H 4L5, Canada |
Phone : | π +9799 |
Website : | https://newbalanceontario.locally.com/search/all/activities/depts%3Flocal%3Dall-local-stores%26sort%3Dpop |
Categories : | |
City : | H |
Description : | Chain retailer stocking house-brand athletic footwear, apparel & accessories for all ages. |
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Slav Solic (Hyperformance) on Google
β β β β β Super helpful, super kind and understanding staff members. Good listener with excellent empathy skills. Highly recommended.
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Viktoria Davidov on Google
β β β β β After 10 business I haven't received the shoes. I called customer service and they couldn't locate my order, I called the store and was transferred to another store without knowing why. I was put on hold for 22 minutes; after that, I was disconnected. I called the store again and asked them to let me know what's going on with my order and why I was transferred to another store. I was told they don't have it in the Oakville store (I knew that when I placed my order). The lady told me she will look into it and will call me back. 3 days later, no one called me or followed up regarding my issue. I called the store again and was told that the order will take 5 to 6 weeks and that the person who placed an order gave me the wrong info. I'm very disappointed with this customer service.
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ted Goddard on Google
β β β β β Great store and very knowledgable staff. They are always keen to help you. I'll continue to buy all my shoes there.
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Amanda C on Google
β β β β β Staff are really nice, offered their help. Limits for people in the store are controlled. Overall, seems well organized.
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james york on Google
β β β β β Only there a short while, I knew what I wanted. The salesman assisted me with proper sizing. Overall a great experience.
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Thos Carey on Google
β β β β β I've made two visits to the Oakville store since moving here last year. Each time I was impressed by the knowledgeable staff who clearly explained the differences between various shoes and made sure I got what I needed. "I'll be back"
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Rob Strong on Google
β β β β β Had to travel about an hour from my place to this store. I am having new orthotics made so I needed a proper fitting shoe which I didn't already have unfortunately. Shoes I had were not the proper fit. I came here because they are trained for this They were able to scan my feet and give me the results I needed to get the right size and width for my feet. Unfortunately they didn't have a model 860 for my requirements in stock. They emailed me the scan results so I could refer to it for when I do purchase a new pair from the New Balance website. I did order a pair and hopefully they will fit properly we'll see when they arrive. Will update when this happens.
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Car Lover on Google
β β β β β Called at around 530pm today and spoke to a very unhelpful, disinterested young female as I inquired about a $219 shoe I wanted to purchase. She was flat and had zero interest in helping me after saying, very quickly I might add: βwe donβt have your sizeβ. End of conversation. I did some homework and ordered a new pair of Adidas instead. Typical young people behaviour now a days. Couldnβt care less!
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