H&M
3.8/5
★
based on 8 reviews
Contact H&M
| Address : | 240 Leighland Ave, Oakville, ON L6H 3H6, Canada |
| Phone : | 📞 +8777 |
| Website : | https://www2.hm.com/en_ca/index.html |
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| City : | H |
| Description : | Chain retailer supplying on-trend clothing, swimwear, accessories & shoes. |
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Anna Martinez on Google
★ ★ ★ ★ ★ I purchased some shirts from this location and the cashier forgot to take the security tag off. I'm frustrated, because I don't have the time to go back to the store and now this can't be given as a Christmas present. I tried removing it myself and only ended up ruining the shirt. The cashiers shouldn't make this kind of mistake.
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joy ken on Google
★ ★ ★ ★ ★ Sadly, I didn't find much when I went there this time around from both the women and children's sections. It's so unlike
H&M not to have great varieties to choose from.
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Jilgin Williams on Google
★ ★ ★ ★ ★ Has so many great holiday outfits. Too bad they dont take return on hosery esp. If its not open.
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Molly Moskins on Google
★ ★ ★ ★ ★ There were some good deals in the on sale section and the service was decent, wish they'd sell coats for less though
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Lynn on Google
★ ★ ★ ★ ★ Since the renovation they have reduced the Men's section to half what it used to be. Also, they closed the other entrance by Sportcheck so you have to walk through the entire store to get to it. Good selection for Women and Kids clothes with good prices but disappointing now for me.
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Harry Zheng on Google
★ ★ ★ ★ ★ I went and bought some nice pants and shorts for myself, but also wanted shirts and sweaters. However, the quality on them looked cheap and low quality, leaving me thoroughly disappointed :(
There were a pair of skinny trousers I bought that were $39.99, but after coming home and going online, the store on the internet advertises it as $34.99; hence, the three-star review.
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Nadia on Google
★ ★ ★ ★ ★ Absolutely rude and toxic customer service. Terrible location if you want to make returns/exchanges.
I can't shop in-store very often due to my work schedule, so I usually order online. If I have multiple online returns, I save them and return in-store in one trip. I usually go to another location but they're under construction right now, so I went out of my way and drove to this location in Oakville. Side note, I have never had an issue with returning online items in-store at my local H&M.
However, I came to this location with a few online returns, all organized and neatly packaged for the cashier. Immediately I was met with hostile glares from one of the managers/floor supervisors. I had my returns neatly set up for the cashier, and the manager was staring at me up and down. Even with a mask on, I could tell she was giving me a dirty look. She kept hovering around the area until I was done.
And then there's the cashier. She wasn't rude, but was she was giving me a hard time about my returns, insisting that she can't accept my returns because there was a discount applied (she assumed that I was returning Sale items, which I was not). The reason there was a discount applied to my items is not because they were on sale, but because I purchased them through my H&M member account (H&M members sometimes get discounts, which is part of the appeal of being a member). Anyway, I explained this to her and she finally accepted my returns, but it was like pulling teeth.
What really ruined my experience at this location was the rude look I got from the supervisor/manager... You don't stare at people like that, let alone a customer at your store. Will most certainly NOT be returning to this location.
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B. J. on Google
★ ★ ★ ★ ★ Good collection, variety of models and design. I went for a shirt and ended with much more. The offers also add attraction and value. Recommended.
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