Mr. Pretzels

Name: Mr. Pretzels
Address: 2271 Harvey Ave #105, Kelowna, BC V1Y 6H2, Canada, Y, Canada

3/5 ★ based on 6 reviews

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Address :	2271 Harvey Ave #105, Kelowna, BC V1Y 6H2, Canada
Categories :	Restaurant ,
City :	Y

2271 Harvey Ave #105, Kelowna, BC V1Y 6H2, Canada

Best Restaurant in Canada

S	Sophie Dyck on Google ★ ★ ★ ★ ★
T	Tamara Oram on Google ★ ★ ★ ★ ★
j	joshua bocskei on Google ★ ★ ★ ★ ★ FIRST TO WRITE A REVIEW!!!
G	Graham Shonfield on Google ★ ★ ★ ★ ★ Incredible pretzels and excellent service! I wanted a pretzel with cinnamon sugar AND caramel and they made it no problem. It was so good!
S	Sharon Pountney on Google ★ ★ ★ ★ ★ The only issue I have with Mr Pretzel, is that I love them so much but they don't accept cash anymore only debit or credit card and for me I only get paid once a month and if I don't have money in my account I cannjot get it I understand but it is not fair not everyone has debit or credit each day
A	AKA Gold on Google ★ ★ ★ ★ ★ To whom It May concern, I am writing this email to inform about the service I receive at Mr. Pretzels, Kelowna, BC Branch on Aug 9, 2021 at roughly around 2:45 pm. It was a bad Service ever I 've ever received from food service industry , and since Mr. Pretzels is opened here in Kelowna; one of the employee /cashier named "GARRET" He is so rude with unprofessional mannerism provide . I had been ignored after saying Excuse Me to him couple of times. the store is not busy there's only 2 customers including me in the store . I found no reason for him not to hear me as I was standing right in front of him while there are 3 other employees in the not-busy store .Finally he came to cahier till and I asked for the stamped card after the purchase was made and he is basically threw it at me as it dropped on the ground. Seriously I expect nothing from customer service , a common proper interaction between human beings would be nice and please dont be rude to your customer. I would understand and consider his behavior acceptable if I was being rude or ignorant to him in the first place. (which I find no reason to be) I am not sure if there is a regulations or some kind of structure provided for customer service standard in Mr. Pretzels organization ; however, I believe it should be some sort of job description stating his responsibilities regarding customer service minded emphasize on.