Aerie Store
4.2/5
★
based on 8 reviews
Contact Aerie Store
| Address : | 1060 2271 Harvey Ave Space No 1060, Kelowna, BC V1Y 6H2, Canada |
| Phone : | 📞 +7 |
| Website : | https://storelocations.ae.com/ca/bc/kelowna/1060-2271-harvey-ave.html |
| Categories : | |
| City : | Y |
| Description : | Chain selling trendy casualwear, activewear, intimates & swimwear for young women. |
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Morgan Meggait on Google
★ ★ ★ ★ ★ always has half of sets. (top or bottom not both) did the fabric quality go down? none of the clothes were as soft as I'd expected. didn't have DD 34 in the only bra I liked.
I'm hopeful that these issues are because of black Friday
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Amanda Morazain on Google
★ ★ ★ ★ ★ I had such a horrible experience this morning at Aerie in Kelowna. When we got there around 10:30am there was a lineup, a sign that said a max of 15 people, and only three people in the store. Two workers folded underwear not even acknowledging anyone for 15 minutes. I went in and talked to Maddy the worker who told me that they were understaffed and that the maximum was 12. After I pointed out there were only three people in the store and no way that there were that many people in the back she let 5 more people in. She was rude, oblivious, and ruined the whole experience.
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Melinda Driedger on Google
★ ★ ★ ★ ★ I ordered 2 items online on July 14th and still have not received them! Sent an email inquiring, no response! Did a live chat on July 23 and they said it was just updated and I should receive them by August 3rd yet when I go to track my package it say the package hasn’t even been received by the shipper?? I also received an email asking me to review the items I still haven’t got! I will never order online from this company again! So disappointed with their customer service and communication!
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Lauren King on Google
★ ★ ★ ★ ★ Keely was SO helpful. She went in the back to help look for sizes and when they didn’t have them she said she’d call me when they got them back in stock. As a fellow customer service worker, good work is so highly appreciated!
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Morgan Sauer on Google
★ ★ ★ ★ ★ Absolutely best customer service. They were welcoming & helped me find exactly what I was looking for! Did NOT feel judged which is a huge thing in my opinion with feeling comfortable in a store! Each employee that I talked to had such a positive attitude. I walked out feeling great about myself & the experience! They also taught me how to find my appropriate sizes which helps HUGE! THEY KNOW WHAT THEY ARE DOING!! XOXOXO
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Tanya D on Google
★ ★ ★ ★ ★ Absolute garbage experience. The girls there know nothing about bras and have no social skills. The girl servicing the change rooms could barely make eye contact with me when I asked for help, and also left me standing there topless in a bra while they went on to help other people passing by me, even though they had acknowledged me and said they could help. I've never had such an insensitive experience shopping for lingerie. It was incredibly unprofessional on so many levels.
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D B on Google
★ ★ ★ ★ ★ Love this store!
The staff is friendly & helpful.
The clothes are comfortable & of good quality for a reasonable price.
I will shop here again soon. Thanks for the great shopping experience :)
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clara finan on Google
★ ★ ★ ★ ★ This is an excellent retail store. Amazing customer service. So helpful! Good quality items for a nice affordable price. I now shop there all the time! Good for young people and grandma’s too!
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