Mastermind Toys - Calgary
About Mastermind Toys
Sarah is CEO of Canada’s largest specialty toy and kids book store. She leads 68 stores coast to coast and online with 3,000 employees including our stores, head office and warehouse – bringing to life our authority on play, and creating a world class employee and customer experience.
Sarah is a passionate, energetic leader with a track record of delivering results while leading transformational change at organizations. Previously she was the Senior Vice President, Customer Experience and Omni Channel Strategy at Scotia Bank where she led the bank from #5 to #1 in customer experience ratings. She spent a decade with The Boston Consulting Group, where she advised Fortune 500 companies on large scale customer centric transformations and cultural change. Prior to joining BCG, Sarah worked with Accenture in Finland, Brazil and the United States. Sarah holds both an MBA and an Engineering degree from Queen’s University. She is a lecturer at the Smith School of Business at Queen’s University in the MBA program.
Favourite Mastermind Toy: Rosie Revere Engineer
What toy brand is my leadership style most like? Elenco snapcircuit. I build an electric, diverse team that can be assembled in new and innovative ways, that deliver transformational results and light up when they come together.
Contact Mastermind Toys
| Address : | 4307 130 Ave SE, Calgary, AB T2Z 3V8, Canada |
| Phone : | 📞 +8779 |
| Postal code : | 2 |
| Website : | https://www.mastermindtoys.com/ |
| Categories : | |
| City : | Z |
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Ichiban Noodles on Google
★ ★ ★ ★ ★ They have a good selection of toys here. The prices are a little more than lets say Walmart, except the selection is way better. I like Mastermind toys, because the store is clean and bright. The staff are usually helpful and knowledgeable as well. If you need to grab a gift for a young ones birthday etc, then come here you're bound to find something that will suit them.
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Kim Werezak on Google
★ ★ ★ ★ ★ I went to pick up an online order yesterday and it was very evident that the staff were busy, relatively new to their jobs and a bit overwhelmed. I could not have been happier with the service they provided. Despite looking a bit lost, they were kind, patient and apologetic. This is why I shop at mastermind instead of walmart or toys r us! Whomever is in charge, please tell your staff everyday how wonderful and appreciated they are. You have a great crew!
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Serena Liu on Google
★ ★ ★ ★ ★ My children love coming here, of course. I love the unique toys they carry. Big plus that they wrap gifts, it is perfect for a busy mom always on the go. The staff are always friendly.
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Foreverblue on Google
★ ★ ★ ★ ★ Great store full of toys of all kinds. Educational, wood, playmobile, lego, you name it. Quite often find things here that I can't find at other toy stores. Staff are great also. They are friendly and helpful and seem to enjoy seeing children find the toy they dream of. Prices on some items are a touch higher than the box stores but I don't mind as the store is much nicer.
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Marjorie Sawinski on Google
★ ★ ★ ★ ★ Great selection..free cheerful gift wrap.. good experience
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Tony Duddridge on Google
★ ★ ★ ★ ★ Had a garbage experience here and they accused me of shoplifting the first time I went in here. Was at the register with my girlfriend and staff literally gave me a free item for purchasing over $100 I think then someone chased me into the parking lot to accuse me of stealing. Because of this ill never go back. Extremely rude. Will never forget that.
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Curtis Baxter on Google
★ ★ ★ ★ ★ The staff made our child's birthday wonderful with their free gift. Excellent customer service.
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Colie Stevenson on Google
★ ★ ★ ★ ★ This is my go to Mastermind! Every time I got the staff are always wonderful. The store manager is also very nice and helpful. I mainly come to find Pokémon product and they always seem to have stuff! They also honor the limit on how much you can buy which is great for those like me who just want to open their Pokémon product! Even found a Pokémon UPC here and it had great pulls!
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