Masterbedroom Inc
4.2/5
★
based on 8 reviews
Contact Masterbedroom Inc
| Address : | 1540 Dundas St E, Whitby, ON L1N 2K7, Canada |
| Phone : | 📞 +98 |
| Website : | http://www.masterbedroomstores.ca/ |
| Categories : | |
| City : | N |
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Marcello Mclellan on Google
★ ★ ★ ★ ★ ON CAMERA!! Ron lying to his boss on the phone about providing me with the proper Warranty to cover his own back !! Because of not providing me with the proper Warranty I’m unable to exchange if I’m not comfortable with the mattress, I have Spinal bifida so already I’m unsure of what I’d like to sleep on, I took extra Precaution because of Covid with knowing that i may not be 100% on this mattress, I left the plastic bag that’s provided on the mattress. I’m not comfortable with my purchase. The deal was made at10/21/20 @ 6:50pm, I woke up in pain went to work anyways. Called them at 10am when they open and the manager answered the phone. I told him my situation and he stated I didn’t buy the proper insurance on the receipt, I explain I purchased everything Ron sold me so I was sure there won’t be a problem. I get over there after work at 6pm with the bed still In the original packaging and they will not except my return or help me find one that will work for my comfort, just insisted because I wasn’t sold the Warranty. Only option to give me is purchase a new one somewhere else! Still won’t sell me the proper insurance he didn’t tell me about in the first place. Very upset that because of Ron’s performance I’m the one that has to suffer for his miscommunication with his customer, if you were not wrong why raise his voice so his face matches his hair (red), it’s all because he doesn't want to admit he’s in the wrong when I have it recorded. I’m sure he will sleep on this for a while and never miss informs a Customer again. I like to support local small shops but this one has turned me away. 30 days comfort Guarantee is a lie they have the fine print and know how to use it against you!!
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Tega Ubor on Google
★ ★ ★ ★ ★ worst assembled furniture! cheap quality too. wasted $1400 buying 2 beds, and in less than one year, one of the bed is currently apart, started with making irritating noise once i lay on it, the drawers of the dressers are all out of the hinges. complete waste of money!!!! its so annoying that am having to shop for a bed in less than one year i bought from this company, didnt enjoy the furniture one day, was a pain from day 1....Complete waste of money, wish someone warned me!!!!!
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Debbie Robinson on Google
★ ★ ★ ★ ★ Customer service is lacking. I found the person I spoke to abrupt and rude. Definitely not customer oriented. I would not purchase from them again.
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Madison Hutchcroft on Google
★ ★ ★ ★ ★ Excellent service! Highly recommend. Found my entire bedroom set and mattress here- great price. I am a very happy customer!
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David Studd on Google
★ ★ ★ ★ ★ Friendly, knowledgable staff. And the second time we have purchased beds from this company. Delivery was done qickly and efficiently (important in a condominium). Set up the bed for us and cleared all packing material. I would higly recommend Masterbedroom for any bedroom furniture.
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Jacob Hutchcroft on Google
★ ★ ★ ★ ★ Amazing service - Social, Respectable and Knowledgeable! Very highly recommend Master bedroom. Bought my new bed and mattress here- great price and very comfy. I am an extremely happy customer!
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Terry P. G. on Google
★ ★ ★ ★ ★ The majority of the furniture is Canadian made and their prices are competitive with the big boys. They do allow you to browse with no added pressure. Loads of parking.
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Elizabeth Lambert on Google
★ ★ ★ ★ ★ Great. They answered the phone, answered my question. Had the item in stock. I picked up and was happy. No one else I called answered or had anything in stock. Thanks again Ron for helping us so promptly.
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