Luxury Optical
3.2/5
★
based on 8 reviews
Contact Luxury Optical
| Address : | 1132 Robson St, Vancouver, BC V6E 1B2, Canada |
| Phone : | 📞 +8988 |
| Website : | https://luxuryoptical.ca/ |
| Categories : | |
| City : | E |
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Melissa Looy on Google
★ ★ ★ ★ ★ Incredibly rude staff. I had an older pair of sunglasses which I bought a long time ago when I lived in another city. I was referred to this store by the manufacturer as it needed repair. The employee was contemptuous, didn't clean my sunglasses after looking at them (she dirtied the lenses when handling the sunglasses), & I had to push her to get her to examine them at all. I associate "luxury" with high quality service; the employees snobbishness was oddly ironic given the cheap quality of her clothes (which contradicts the upscale image which I think that they're trying to project). There are a lot of optical stores in this city - go to a different store that actually values customer service.
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Peter Rosenberg on Google
★ ★ ★ ★ ★ I've done business here for 15 years I buy all my Maui Jim sunglasses here I get amazing prices on them very good deals they've got a great technician and optician here they do excellent work and repair work and this is the only place I buy glasses or shades in Vancouver I highly recommend
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Ken Hirai on Google
★ ★ ★ ★ ★ It was a sunny afternoon, walked in and got a pair of sunglasses, decent and affordable, sales rep Julie was helpful as always. Thumbs Up.
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D D on Google
★ ★ ★ ★ ★ Terrible experience.. told me my glasses would be ready before my vacation so I would purchase them(gave them more then 2weeks) now it’s been close to a month and they still aren’t ready
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Jessie Chan on Google
★ ★ ★ ★ ★ Really nice selections. Super friendly service. Julie helped me and she was very kind and knowledgeable of the products. Would recommend 100%
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r liong on Google
★ ★ ★ ★ ★ New management it seems, same owner. Still feel like they really don't care about what I needed, just looking for me to spend as much money as they could. Went in looking to get some contact lenses, I was the only customer at the time. The sales lady looked up my account while speaking to another employee in Cantonese and laughing about something, I felt uneasy being there. She did suggest a healthier option but it was also triple the price of the option I was interested in. I left with the two pricing options. I ended up finding an ex-employee at their new job and got what I wanted and they even found promos for the option I wanted. So happy I don't have to go here for my optical needs.
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Luka Wong on Google
★ ★ ★ ★ ★ Super B customer service from Julie. She was attentive and took time to describe all the lenses and optical knowledge. Will definitely find Julie again.
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Chelsia Chui on Google
★ ★ ★ ★ ★ Very happy with their service. Julie went above and beyond to find the most suitable glasses for me. She is very kind and friendly. Highly recommend her.
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