Lowe's Home Improvement - Edmonton
3.8/5
★
based on 8 reviews
Contact Lowe's Home Improvement
| Address : | 10141 13 Ave NW, Edmonton, AB T6N 0B6, Canada |
| Phone : | 📞 +78 |
| Postal code : | 6 |
| Website : | https://www.lowes.ca/stores/home-improvement-edmonton-south-common-2952%3Fcm_mmc%3Dorganic_search-_-yext-_-gmb-_-website%26utm_medium%3Dorganic_search%26utm_source%3Dyext%26utm_campaign%3Dgmb%26utm_content%3Dwebsite%26y_source%3D1_MTE4NDAyOS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
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| City : | N |
| Description : | Home improvement chain for appliances & gardening supplies, plus tools & hardware. |
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Joe on Google
★ ★ ★ ★ ★ May be excellent for contractors. but the small buyers it may not be recommended place . while I was there to purchase materials for decks, crews are unable to distinguish between the reduced price and normal price and it was not properly coded to system. Materials seems to not arranged properly and multiple crews given different answers for same questions. it was too time consuming and I waited in the Tipp for almost 30 mins to bill my few Materials. I would recommend yhe crews needs to be trained well and inventory also needs to be documented properly to ensure meeting customers need and choice with accuracy
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Marcus Verhoeven on Google
★ ★ ★ ★ ★ While this Lowes location feels quiet every time we go, and may not always have what we are looking for, Bernie with the flooring section makes it worth while for that alone. His experience and knowledge of the products is awesome.
Constrained to a budget and only a DIY background, we were able to find the right flooring for the location we wanted to install it in. This is the second time we have bought flooring from this location and very pleased with our results based on Bernie's recommendations.
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Kitt on Google
★ ★ ★ ★ ★ I went in to the South Common store on a Saturday to buy a kitchen faucet. The one I wanted wasn't in stock, and I ended up pre-paying for one they were expecting on Monday. I went in on Wednesday to pick it up, only to find out they'd sold it to someone else! He didn't apologize or make any offers to find me another one. When I asked if he could check other stores he first checked with his manager, then called a couple of other stores. He did find one, arranged to have it sent to South Common, and said he'd call when it was in. He only said "sorry" as I walked away. I was very dissatisfied with the whole experience so, when I picked it up, I asked what they were offering me as compensation. He seemed surprised, and said he'd gotten me another one - didn't seem to realize they'd done anything wrong by selling it and wasting my time. They offered $50 off, and I accepted but, if I hadn't asked, I would have had nothing for my frustration.
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Anicia Schulz on Google
★ ★ ★ ★ ★ Amazing customer service every time. Super friendly staff. I used to be a hard-core Home Depot girl. Am now fully converted. Love their prices, staff and product. Lumber yard personnel are my fav to deal with.
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Darren Thompson on Google
★ ★ ★ ★ ★ Having grown used to the poor service as the West End Lowe's where the staff literally turn around and go the other direction if they see you in the aisle - the service and staff at the South Common Lowe's are nothing less than exceptional. I literally cant walk 25 feet without someone saying hello or asking if I need help. What ever the management team as this location is doing is definitely working.
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Evaa. O on Google
★ ★ ★ ★ ★ Visited Lowes home in south common for the first time, quite big, they have an extension on the left side of the building where we found green turf we were looking for, looks like the garden section cos there are lots of flowers, all garden equipments/wares, Also checked out their curtain/drapery section, found some lovely curtains and double curtain rods that can hold two curtains at once. They have alot as well, different sections, from home ware section, appliances section, garden wares, real flowers and fake decor flowers, wheel barrows, artificial grass(turf), bathroom wares, laundry washer, dryer, microwave, dishwasher, gas cooker, all home appliances actually?.
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Tanner LPer (Lets Player of the North) on Google
★ ★ ★ ★ ★ On the one hand, loved their service when I placed an online order and did pick up. Wonderful! Worked great!
On the other, going INTO the store I felt their stares the whole time. I know they're probably all about customer service and making sure you feel helped but damn I felt like I was playing Pokemon trying to avoid the direct line of sight from them. I just needed to go in for something, I wasn't up for socialization.
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Sabrina “Sab” on Google
★ ★ ★ ★ ★ I went in here not having a clue what to do with wood stains or what I’d need. Renata in the paint section was super patient with my million questions, extremely helpful on products I needed and even had fun mixing the colours of the stains for me. What a lovely experience and amazing employee you have! The stains turned out exactly how I wanted! Thank you!
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