Leon's Furniture

3.5/5 β˜… based on 8 reviews

About Leon's Furniture

Over 100 Years and Growing

Founded in 1909 by Ablan Leon, the A. Leon Company started out as a general merchandise store in the small town of Welland in Southern Ontario. Today Leon's is one of Canada's largest retailers, selling a wide range of merchandise including furniture, major appliances and home electronics across multiple banners. The company continues to be run by the Leon family and maintains the standards of service, integrity and dedication established by Ablan Leon over 100 years ago. Leon’s Furniture Limited is proud to employ over 10,000 associates within our network of corporate and franchise stores throughout Canada. 

Our History 

Canada's Gain

At the turn of the century, a young Ablan Leon left his native land to seek his fortune. After a few years of extensive travel throughout South America and the United States, he settled into the small town of Welland in Southern Ontario. The largest town on the Welland Canal was a busy and prosperous one with large ships passing through the canal, connecting Lake Erie and Lake Ontario. 

Mr. Leon began his career by selling clothing from a suitcase door-to-door. After saving enough of his hard-earned profit, he bought a small building in the working class area of town and The A. Leon Company was born in 1909. Merchandise such as pants, blankets, shoes, linens and other soft goods, were sold at a fair price to his growing list of customers. The Company quickly established its reputation for being honest, honourable and caring with special attention paid to standing behind the goods sold.

A Helping Hand

In the early 1900s, immigration levels were steadily rising and many of these new Canadians had difficulty obtaining credit of any kind. One particular policy that enabled the store's reputation to grow, was to provide credit to customers who were unable to receive it elsewhere. This endeared Mr. Leon to a growing number of loyal customers.

Once he was on sure footing with his new venture, Mr. Leon went back to his native land to take a bride, Lena. Ablan brought Lena to Welland and they started their family of 11 children. It was evident to everyone who dealt with this family, that Christian ideals such as kindness, humility, and a general concern for others were deeply ingrained in their daily lives.

As the children grew, they worked in the store dusting the furniture, sweeping the floors, or washing the front picture windows.

The Accidental Shopper

When Ablan's son was to be married, he decided to purchase the couple a mattress from a local department store. When the mattress was delivered, it was leaned against the store's outside wall. Soon after, someone came into the store wanting to buy it. Because it wouldn't be needed immediately by his son, Ablan added a few dollars to his cost and sold the mattress. Considering that most of his sales provided only pennies in profit, he was amazed how much could be made on larger items. The rest, they say, is history.

A Family Affair

When Ablan Leon died in 1942, the operation of his now thriving business became the responsibility of his children. Brothers and sisters worked diligently to continue the legacy left by their father. As sales grew, additions were put on the store to accommodate a bigger selection of merchandise.

Eventually it became apparent that in order to grow even further, the business had to expand to other centres. Soon, stores began appearing throughout Southern Ontario, all bearing the Leon's name.

The reputation of Leon's as an honest, reputable retailer who provided quality merchandise at low prices became more and more ingrained in the minds of customers.

Expanding Across Canada 

Taking on Toronto

The largest city in Canada provided great potential for further expansion. Rather than open their own stores, the family strategically decided to purchase the business of an existing retailer with a good reputation. They felt this was the best way to break into this highly competitive market in order to learn the intricacies of retail.

After a few years of learning the ropes, Toronto stores were opened under the Leon's name. The family was fortunate to have associates in all their stores who were dedicated to the success of this growing organization, while it worked through many challenges. Leon's Toronto stores soon became synonymous with great values on a gigantic selection of brand name merchandise.

Leon's Brings "Big Box" to Canada

It became clear that to capitalize on Leon's growing presence, a new wave of expansion was logical. This would require a significant injection of capital. In 1969, Leon's Furniture went public and was listed on The Toronto Stock Exchange. The family retained the majority ownership of the shares while individuals as well as institutions, all well aware of the Company's growing reputation, snapped up the balance.

In 1973, Leon's opened the first warehouse showroom in all of Canada. This massive 150,000-square-foot building was the first example of "big box" retailing in the country. For the first time ever, customers had access to a multi-million dollar inventory that prevented long delays in obtaining their purchase. This bold new retail initiative was promoted heavily on television through a series of commercials, including one that used a helicopter to show off the immense size of the store. The buying public accepted this radical new approach with open arms and the Company began erecting huge new showrooms across Canada.

Leon's Today

Leon's Today

Today Leon's Furniture Limited has grown to become one of Canada's most highly respected retailers. Leon's consistent growth of sales and profit is the envy of other retailers across the land.

Even with consistent growth, the Company has not lost sight of its beginnings or the reasons for its success. Leon's continues to sell high quality brand name furniture, appliances and electronics at guaranteed lowest prices. Leon's take great pride in its after sale service, and relies on the professionalism and support of thousands of associates across Canada. This team of associates is Leon's greatest asset.

Leon's Furniture has become an integral part of Canadian homes. The Company remains committed to continued growth in sales and profits for the benefit of its shareholders, Company associates and customers.

With multi-million dollar inventory levels, Leon's provides customers with almost instant delivery. Computerized systems and procedures are on the leading edge of retail technology.

Leon's award-winning advertising provides our customers with all the information needed to make a thoughtful and satisfying purchase. The marketing department continues to be emulated by other retailers who attempt to recreate the same winning formula that has taken nearly a century to develop. 

Leon's thanks you for visiting our website today, and we look forward to serving you.

Community Support

Leon's is proud to support the Boys & Girls Clubs of Canada.

Boys and Girls Clubs of Canada is a leading charitable organization providing programs to children and youth that support the healthy physical, educational and social development of 200,000 young people and their families each year. In 700 community locations across Canada, dedicated, trained staff and volunteers offer access after-school, and at other times when children are not in school, to affordable opportunities for physical recreation, homework help, technology learning, life and leadership skills development, arts exploration and more. Many Clubs also provide nutritious snacks and meals, emergency shelter, family support programs and other supports to children, youth and families at risk.

Each Club creates a safe, supportive environment where young people can experience new opportunities, develop healthy attitudes and behaviours, overcome personal challenges, build positive relationships and develop confidence and skills for life. Boys and Girls Clubs have been helping young Canadians to discover, develop and achieve their potential, for over 100 years. To learn more or to make a donation, please visit www.bgccan.com.

Investor Relations

For details please click here.

Contact Leon's Furniture

Address :

682 Second Line E, Sault Ste. Marie, ON P6B 4K3, Canada

Phone : πŸ“ž +79
Website : http://www.leons.ca/
Categories :
City : B

682 Second Line E, Sault Ste. Marie, ON P6B 4K3, Canada
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Ironworker87 on Google

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Waited months for my order which is completely out of Leon's control the manufacturer is way behind. Due to a 4 hour possible delivery window I had to take the day off work to be home for delivery, get a call saying the truck wont start we cant make your delivery to day. I call uhaul and they have trucks there and ready for rental so I call Leon's back let them know that there are replacement trucks available and they say the just dont have the man power and if I want my order I can go pick it up myself. Now I have to wait 6 extra days for my order and loose a full days pay because they cant manage to get there stuff together. After this kind of service and attitude I will be taking my future business elsewhere.
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Stephen JOnes on Google

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My mother-in-law bought a table, paid for said table and was told that it would be here for Christmas. We called Leons to see what the holdup is and they told her that she wont be receiving it until May. She was absolutely devastated. From many other reviews it seems people have suffered the same fate. Why aren't you reaching out when there are major delays of 5+ months. Absolutely horrible customer service. I get a pandemic, but you could reach out. (Oh also they're still trying to sell the same products when she can't even get hers for another 5 months).
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Kristine Lightfoot on Google

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I am not sure about this store. It's really the only game in town. Very little name brand furniture, lots of "made in Canada" tags; no brand name. Spent 1000. on a TWIN mattress/box springs and mattress cover. No, it was not a temperpedic lol. We did not buy the sectional we intended. Nothing exciting there. It might be time for a trip to Sudbury. Or Toronto. :(
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Andy Paradi on Google

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If I could give it negative, I would. Never buy a TV there. They don't stand behind their product, they hide behind policy, even though they don't follow it. If they deliver the TV insist that they open it and inspect for damage, then plug it in...before they leave. DO NOT BUY A TV there UNLESS you can verify it works on delivery, if the TV is delivered defective they will not exchange it. If they sell you a defective TV they make you call for a repair, even thought it was DOA.
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Natalie McDonald on Google

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Our experience was horrible dealing with a damaged product that was delivered Friday. The person I spoke with Saturday, told me I had to call the company to solve the issue, when the back on receipts clearly states if you report damage within 72 hours LEONS will have an agent fix it or replace product free of charge. The employee was so very unprofessional in handling this and it seemed I was inconveniencing her. When I asked to speak to the manager, she finally ended up helping, but when I voiced my concern about how unprofessional Michelle was, the manager blatantly ignored me. She couldn't even talk the time to acknowledge how it was handled. Once we get the replacement, we won't ever shop here again. Very disappointed.
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Calvin on Google

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Before driving to Leon's in the Sault today to possibly purchase a new laundry center we called to check availability of the item we were interested in and were connected to Greg in sales. He was very helpful and knowledgeable on the telephone. We arrived at the store and waited to speak with him for our purchase. He was very professional and actually LISTENED to what our needs were. Our next purchase we will ask for him. Highly recommend Greg for your purchase. the
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SoLo FlYeR on Google

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Well this isn't a typical review..so brace yourself. A discontinued managers special, floor model, item listed for more $$ than an exact "same and not discontinued item"..and then discounted a $100 for me so with tax comes to same as the new one..then dropped off totally damaged and in such bad shape that there was no way to assemble it! Even the pick up guys confirmed what they saw. Emailed the store manager Shawna Gagne, expressed my disappointment. No response.. Expressed via my salesman, firm no to substitution with the brand new one at a lower price for the troubles and disappointment. So when a manager could care less, much less ignore a customer's concern and experience: that's not customer retention. To add to it, I have already spent over 5K so far getting all my appliances and some furniture, with plans for more until this happened. Word of mouth is worse. So Ms..Shawna, it's fine if you don't care to provide excellent customer service but such "unethical " marketing strategies won't do any good! I rarely write such reviews, especially small town local stores, but this has left a bad taste in my mouth.
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Mike N on Google

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The customer service was too notch. We worked with Dave and he was terrific! Everyone we dealt with was great tho! The prices are very fair, you get what you pay for and Leons has great quality stuff!

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