LensCrafters

4.7/5 β˜… based on 8 reviews

Contact LensCrafters

Address :

109th Street And Princess Elizabeth 790, Edmonton, AB T5G 3A6, Canada

Phone : πŸ“ž +7877
Website : https://local.lenscrafters.ca/ab/edmonton/109th-street-and-princess-elizabeth.html%3Fcid%3Dyext_0932%26y_source%3D1_MTIyMDI4Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D
Categories :
City : G
Description : Optical chain selling prescription eyewear, contact lenses & sunglasses, including designer brands.

109th Street And Princess Elizabeth 790, Edmonton, AB T5G 3A6, Canada
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Trav Maghoo on Google

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Amazing staff that actually care if you see clearly. Very willing to assist with apply the relevant discounts on frames / lenses. Dr Cheryl Tsang is probably the best eye doctor in Edmonton hands down ensuring you see the best you can is her priority and she is very willing to work towards your eye happiness!!!!!!!! Every person in the office is happy to help and you can tell they smile-even behind the masks.
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Lisa VallΓ©e on Google

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I worked with Eileen to pick out a pair of everyday glasses and sunglasses. We had such a good time and found two perfect pairs for me. Eileen is professional, knowledgeable and friendly. I felt like I was visiting with a friend rather than making a transaction. LensCrafters has always been good, but Eileen is great!
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Tara Brochu on Google

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Maria was the first person to greet me when I got to the store, she explained the trays and how they are using them. The wasn’t pushy, she asked what I had in mind, I told her what I had found online and she was able to find me the frames I had looked at as well as some fun ones! Between my shopping companion and Maria the experience was most enjoyable! I felt Confident in my pick (thanks Maria, it was really your pick). She matched my pace and tone and was quick witted with one liners! Absolutely amazing customer service! Thank you again Maria, for listening to my wants and crushing my expectations of customer service!
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Jessica Maclean on Google

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I bought two pairs of beautiful glasses at this location and with such a high prescription I was taking a chance on a plastic pair. I tried them for two weeks and just couldn’t get comfortable with them. I went back to LensCrafters and they had ZERO issue exchanging my plastic frames for a different metal pair. I am extremely impressed with the professionalism of the staff and the care they took ensuring I was happy with my purchase. Thank you LensCrafters! I 100% recommend this location for any glasses needs you might have.
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K. M. on Google

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Never been to this location before. Had my eye exam at Southgate . I went kinda late in the day. No specific issues. Things are very impersonal now everywhere you go. I'm on Income Support so I only get to chose from a very small selection of frames and got pretty much the same ones I did 5 years ago....now I have to wait 2-3 weeks for them to come in. But things are delayed everywherebi guess. I was kind of excited to go and get them and it ended up being a very mellow dramatic moment , was hoping to sport a new look but ended up with the same boring ones I had last time . I get that we can't get Prada or something covered , bit you'd hope they could at least change up the styles a bit . On the brightside however, I am looking forward to being able to see again....so at the end of the day....they did their job and they did it well....well I hope. Will find out in 2-3 weeks when my Armani Exchange glasses cone in. Till then...I'm still very blind. I did a lot of reading up on different places to maybe go. But, why fix something that isn't broken? Never had a bad experience and I've been wearing glasses since I was 5....I'm now 41....*yikes*. Hopefully soon people can laugh again and have fun at their jobs. This whole single file military-esque way of life is no fun for anybody. Thanks for the great customer service. It's appreciated. Cheers
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Jen S on Google

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I had a great experience here. I went in looking for a new pair of updated glasses. If I'm stuck wearing them I might as well be fashionable. You tend to get stuck on a certain shape and stick with it for years. Cheryl the store manager, spent alot of time helping me pick out a pair for the office and a pair for everyday. She took her time and I never felt rushed. She encouraged me to try on a pair I thought there was no way I would like. I love them! Totally updated and looking great. I can't thank her enough! I also want to point that they have a fantastic 30 day policy. Don't love your glasses? They will fix the issue! The quality of the lenses are outstanding. Best I have ever had. They are worth checking out. I will be back when its time for a new pair!
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Janette Muir on Google

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Great experience every time! Wonderful, helpful, very friendly staff. Eileen knows my face and picks out the perfect set of glasses for me every time. I won’t shop for my glasses anywhere else. The service is unbeatable from picking out my new frames and lenses, to the final fitting, to coming back for those routine and necessary adjustments. I won’t trust anyone else.
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Klent Buenacosa on Google

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By far the best place for customer service. Bradley the assistant manager re-adjusted these bad boys for me. The result turned out great and they feel brand new. How about those offers too go and get them while they lasts!! Thanks again LensCrafters

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