Journeys
4.1/5
★
based on 8 reviews
Contact Journeys
| Address : | Orchard Park Shopping Centre, 2271 Harvey Ave, Kelowna, BC V1Y 6H2, Canada |
| Phone : | 📞 +87 |
| Website : | https://www.journeys.ca/store/journeys-orchard-park-shopping-centre |
| Categories : | |
| City : | Y |
| Description : | Teen-oriented chain supplying casual, surf-&-skate-inspired clothes, shoes & accessories. |
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Sophie Bray on Google
★ ★ ★ ★ ★ Walked in today. Not one member of staff greeted any of the customers in the store. One of the staff members was behind the till drinking a blue slushie looking like she wanted to be anywhere but there. Walked out as didn't feel welcome.
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jason on Google
★ ★ ★ ★ ★ Friendly staff. Seth and Raegen were very helpful with us today. Helped us with sizes and finding the best deals. I always like the sales section for hidden gems!
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Pandora Spocks on Google
★ ★ ★ ★ ★ Amazing staff. Had exactly what I was looking for and more. Cant wait to go back. Thank you
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Mykayla Herd on Google
★ ★ ★ ★ ★ If I could give zero stars I would... quite honestly some of the rudest customer service people I have seen. They also say their capacity is 5 customers with covid and there was probably about 20 shoppers in the store. When I asked about a price match one of the employees tried to tell me the other store did not sell authentic shoes and thats why they were on sale else where. When I questioned him on it he shouted through the whole store at another employee to comment on the authenticity of another store. I would NEVER shop here again and wouldn't recommend them to anyone.
I turned around and went elsewhere to buy my shoes for a better price.
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Kira Razzo on Google
★ ★ ★ ★ ★ I get most of my shoes here (since I only wear Vans, haha) and I always get great service. Huge shoutout to Komal (I hope I spelt her name right!), who was so helpful today. Thank you for helping me find a good pair of sandals!
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Jaime Gilbert on Google
★ ★ ★ ★ ★ Amy at Journeys is lovely friendly and not pushy!
Great prices on Vans ?
Best shoe shopping experience I’ve had in a long time
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MrConduct on Google
★ ★ ★ ★ ★ This is not a in-store review! My beef is returning stuff through there online service. If you buy stuff with Paypal you can't return anything in store unfortunately. I received my stuff without a return label, which it says right on the receipt if you need to return anything use the provided return label in the box... After 6 emails back and forth with *****... Please send order# yep even though it was in my first email. then oh you should of already got the return label ? ?
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Jessica Smith on Google
★ ★ ★ ★ ★ Walked in today just casually looking at converse and the worker came up to me and in a very rude and condescending tone started saying my size is not available, to try somewhere else etc It was very rude how she approached the situation and I was just looking at shoes. Didn’t even talk to her or ask her anything. Not good customer service.
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