ICBC Driver Licensing
3.7/5
★
based on 8 reviews
Contact ICBC Driver Licensing
| Address : | 31935 South Fraser Way #150, Abbotsford, BC V2T 5N7, Canada |
| Phone : | 📞 +8998 |
| Website : | https://www.icbc.com/driver-licensing/visit-dl-office/Pages/Default.aspx |
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| City : | T |
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RUBY ANDERTON on Google
★ ★ ★ ★ ★ I had an appointment and only waited 15min . The clerk who helped me was Alyson....she was so delightful to deal with! Amazing service from her!
Thank you for the excellent customer service all around.
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Yuvraj Saini on Google
★ ★ ★ ★ ★ You passing your N test is entirely dependent on your examiner.
The FIRST test I did, I was accused of going 35+ in a playground zone. I didn't speed but I accepted the fail because it was my first test.
The SECOND time I failed, I had made ZERO mistakes and I failed because I was being "too safe". That's it. I was going 48 in a 50 zone and he found an excuse to fail me... If anything it should had been a note not a reason to fail. The examiner didn't give me his name and also made ZERO human interaction, NO eye contact or conversation, and gave confusing directions that I managed to figure out.
I had talked to the manager and she was no help. I was basically told since she wasn't there, nothing happened. These two were not considerate or understanding. The email I got said "Building confidence" but this had shot my confidence way down.
The THIRD time I had an amazing examiner. He gave me his name and just had a good vibe. He gave clear instructions and understood I had one of the hardest parallel parks to do. ( I did the parallel park wonderfully btw). I had touched the curb on a curb park and I did speed a little bit once, but he was understanding and knew these were minor problems and that it would likely not happen again. He talked with me about video games and such and was just and amazing person to have as an examiner.
I have give a 1 star review and a 5 star review (5+3)/2 = 3 stars
Also at the end of the day this is a business. The manager said they lose money every time they fail someone, but they potentially make $35+ for failing people for stupid reasons.
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Cathy VanSpronsen on Google
★ ★ ★ ★ ★ Took my daughter to do her knowledge test today and wanted to give a 5 star review for the best service we've ever had at a licensing office. They were efficient dealing with everyone and most of all a shout out to Tammi S and Mel (Melanie?). They were super friendly and did a great job of explaining things, helping a nervous teenager through her first trip to ICBC. Thank you!
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Daniel Cram on Google
★ ★ ★ ★ ★ The staff at this location are truly exceptional. They are kind, patient and extremely helpful. What makes this even more startling is that they work at a *motor vehicle* office! I can not imagine the patience required to work there!!
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Steve miller on Google
★ ★ ★ ★ ★ I renewed my drivers licence recently and the process was simple. I received an e-mail advising me I needed to renew so I made an appointment on-line. I got there early as instructed and was quickly processed by 2 cheerful employees. The experience was a breeze.
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Samantha Poitras on Google
★ ★ ★ ★ ★ You have to book online for an appointment whether it's for renewal or road test.
Masks are optional now. Still required to hand sanitize at station as you enter.
The process was organized and fairly quick.
Parking is abit limited in the plaza.
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Sweta Dixit on Google
★ ★ ★ ★ ★ My examiner Chelsea was very nice soft spoken polite her voice and instructions were loud and clear during test. Awesome experience. Made my day. She was excellent. I recommend ICBC to have more courteous examiners just like her. She was very cool and positive.
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Uzzi Usman on Google
★ ★ ★ ★ ★ Great service. Nice lady, wait time was rather longer than my appointment time, but not too long. I would suggest coming at least 15 minutes earlier. It is in a big plaza, big sign though. Blue banner wrapped around.
Everything is organized. I would recommend this location.
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