Home Comfort Centre

4.3/5 โ˜… based on 8 reviews

Contact Home Comfort Centre


1600 16th Ave Unit #2, Richmond Hill, ON L4B 4N6, Canada
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Mustafa Kapasi on Google

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Gary Wong was an absolute pleasure to deal with. He's knowledgeable and kind. Honest, not pushy, good feedback, and the right price. Went out of his way to deliver the product on time. Would definitely do business with this company again. Thanks Gary!
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Angela Shi on Google

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I placed order for toilets and bathtubs that they told me was in stock. Just before pick up day, they inform me that the toilet has been discontinued and they don't have anything left (even the 5 toilets they said they were putting a hold for me). Then I asked to return the sample one I had taken home since I need to have all toilets the same. One week after the return they called me a said it cannot be returned because the box has been opened. THEN YOU SHOULD HAVE TOLD ME WHEN I DID THE RETURN. Then I asked to pick up everything else right away (I was afraid they will be discontinued again if i don't pick up), then they told me the bathtub I had ordered is not available either (which I only ordered because it was in stock). Sales has zero product knowledge, refers everything to their 'manager' which never comes back with a positive answer. I asked them to deliver my order to make up for the inconvenience, and they refused and said they will charge 100 for delivery on driveway. DO NOT GO TO THIS STORE
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Don Malcho on Google

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What a wonderful experience ! This shop is very well outfitted with all things bath and more. And pretty great prices too. Very helpful staff (Gary) enabled us to make a buy decision for a Toto Washlet that should serve us well for years to come. And they also carry several lines of top of the line air filtering machines and again very good prices on replacement filters for the BlueAir 211+
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David Bateson on Google

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It's not often that a company gets back to you with in a couple of hours, especially when you sent the email after hours. Just shows you what excellent custom service is. Sharon was an enormous help and I would highly recommend Home Comfort Centre for your home. BTW: I believe that the company is a family run business and that shows. Well done.
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Sohail Mansoor on Google

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A big thank you to Gary who provided expert advice and guidance for our home renovation. He was able to help find things that matched our style while keeping with our budget too. Couldnโ€™t be happier! Purchased a steamist steam shower generator (amazing!!), shower control systems, kitchen/bath faucets, and Toto toilets ...all look and work great!
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Winnie C on Google

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Terrible business practice!! My huband bought a replacement water filter which is leaking, I want an exchange because it's manufacturing defect, they told him to buy another, there's no warranty. Never buy from this store again even being a customer for many years.
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Johnny Li on Google

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this place is amazing from water to bathroom sinks bath tubs. we have been coming here over 10 years. they have the best selection. everyone here is nice and polite.
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Vincent Lo on Google

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The place is super organized with friendly staff and services. Sales taking a lot of time explaining pros and cons of wide selection of faucets and plumbing fixtures. Nice high end import tile selection. Smooth and happy experience ????

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