Holtz Spa

Name: Holtz Spa
Address: 135 Rideau St, Ottawa, ON K1N 5W8, Canada, N, Canada

4.4/5 ★ based on 8 reviews

Contact Holtz Spa

Address :	135 Rideau St, Ottawa, ON K1N 5W8, Canada
Phone :	📞 +777
Website :	https://holtzspa.com/
Categories :	Massage therapist , Spa , Skin care clinic , Health and beauty shop , Health spa ,
City :	N

135 Rideau St, Ottawa, ON K1N 5W8, Canada

Best Spa in Canada

L	Linda Igweh on Google ★ ★ ★ ★ ★ Great service. Professional and caring staffs. They always enquired how you're feeling from time to time. They showed care. Went there for a massage and pedi for my birthday and I've been raving about it.
E	Ewa Celinski on Google ★ ★ ★ ★ ★ I arrived for a facial for the first time since pre-pandemic, admittedly with skin in poor shape requiring professional help. Joelene was like a breath of fresh air, friendly, knowledgeable, and professional, she took the time to walk me through my skins concerns, talked with me at length about best practices and products for my parched and stripped skin, and left me feeling fresh and clean. I practically floated out of the spa after her scalp massage. If you’re looking for a place to get pampered by friendly and professional staff, Holtz is the place to go.
C	Christian Kanku on Google ★ ★ ★ ★ ★ Honestly, this was my very first experience with anything to do with pedicures but I had to come in to get an ingrown toenail removed because of the pain I have been dealing with for over 6 months. As a stubborn male who's never gotten a pedicure before, I thought I could take the pain I've been dealing with until it eventually goes away on its own... I was dead wrong obviously lol. Valerie Mugumbate was the person who took care of me and honestly, she made this painful experience that much better for me because she took the time to Educate Me, She Reassured me, made sure I was Comfortable, gave me some home work practices to start doing in order to prevent another ingrown and even taught me how to properly cut my nails. I honestly didn't know what to expect with my first experience but certainly didn't expect such quality care with an educational component. I was (still am) very happy to the point that I gave Valerie a $100 which was 100% tip (I hope she got the full amount because I had to leave it in an envelope at the front desk). I simply did this because i have a lot of Anxiety and she kept me calm, comfortable, helped me through the pain of the removal and made me feel like she cared about me because she wanted to protect me from any additional pain in the future. I can't thank Valerie enough for this level and Quality of Care. I will only be making appointments with Valerie moving forward because of the Experience she made sure I had. See you soon Valerie, and Thank You!
N	Ni Zi on Google ★ ★ ★ ★ ★ The staff is friendly. However, I bought the package deal for 322$. The massage was ??. The body wrap is a sham. It costs about 170$ of the package deal. I was wrapped for 5 min or less before they washed me off and called it a day. I did not sweat to get the full effect of the detox wrap. The price of the service and the actually benefit or value does not match. Maybe its 170 for the wrap cream but I should atleat get 30 mins in the heat plastic. Also, it states that you get a tea which i did not get.
S	Shezara Ali on Google ★ ★ ★ ★ ★ Worst pedicure EVER! I am so disappointed with the service I received. The esthetician spent about 15 seconds with the file on my right foot and not much longer on my left foot because she said I had no calluses. Came home and my feet were so rough that I had to exfoliate them myself!! She also didnt do a good job trimming my nails. She slapped some cream on and with her latex gloved hands, she rubbed the cream in. No massage and no reflexology even though I was told a reflexology massage would be included when I booked the appointment. It is even mentioned on their website. When I told the young woman at the front desk that I did not enjoy my pedi, she didnt even offer a fake apology. Nothing. She quickly processed my payment and that was it! What a nightmare!
R	Rachel Simpson on Google ★ ★ ★ ★ ★ My experience at Holtz Spa was great! I received a facial and I enjoyed how each step/product was explained to me in regards to how it was going to feel or positively affect my skin. I will definitely go back for another facial.
M	Melissa Layton on Google ★ ★ ★ ★ ★ In April 2022, my company successfully hosted a group at Holtz Spa. The staff (especially Bri, but they were all great), worked closely with me to make sure the group was well taken care of. The staff was also accommodating and flexible as we rolled with the punches of COVID. I recommend the spa for anyone who is planning a relaxing day for a group in Ottawa!
P	Patty C on Google ★ ★ ★ ★ ★ Brittany did a great job on my massage. We went in for a couples massage and came out relaxed ?. It was a bit busy when we first arrived but overall a nice place to get pampered. They had a great 'quiet' area where you could sit and relax. Some of the ladies provided good customer service while others not so much. I think this spa could definitely benefit with having all staff provide top notch service, especially if they want to be rated a 5 star spa experience. Overall experience was good.