Harbourview Volkswagen

Name: Harbourview Volkswagen
Address: 4931 Wellington Rd, Nanaimo, BC V9T 2H5, Canada, T, Canada

4.5/5 ★ based on 8 reviews

Contact Harbourview Volkswagen

Address :	4931 Wellington Rd, Nanaimo, BC V9T 2H5, Canada
Phone :	📞 +87
Website :	http://harbourviewvw.com/
Categories :	Car dealer , Auto parts store , Used car dealer , Motor vehicle dealer , Volkswagen dealer ,
City :	T

4931 Wellington Rd, Nanaimo, BC V9T 2H5, Canada

Best Volkswagen dealer in Canada

Z	Zoe Drysdale on Google ★ ★ ★ ★ ★ Great dealership to work with, Sean got me into my dream car, Highline R Tiguan. Sean was very relaxed and not pushy gave us our time alone to chat. It was raining quite hard when we arrived and he without hesitation went out into the rain and brought the Tiguan into the bay undercover out of the rain so I could get a great look without being pelted with rain. Top-notch service provided by Sean, Dave, Dave and the rest of the team. Painless process done fast and efficiently. It is also “tropical days” so I must say it was a true “tropical breeze” getting this lovely Tiguan. Cheers team! From a Beyond happy customer!
K	Kaylie Hein on Google ★ ★ ★ ★ ★ Highly recommend this dealership. At the end of the day we ended up going in a different direction purely due to the used inventory (which is out of their control). But JM was so wonderful and accommodating during our time at Harbourview Volkswagen in Nanaimo. Extremely thoughtful, efficient, and knowledgeable. We will always consider them for future purchases!
j	johnathon014 on Google ★ ★ ★ ★ ★ Maz treated us great. He worked really hard to get us into something that met all my criteria including my budget. Easy and relaxing car buying experience and we are super happy with our new car.
G	Georgina Price on Google ★ ★ ★ ★ ★ Sean provided excellent sales service. He was clear in his communications, honest and reliable. He offered me a generous trade in on my 2018 E-golf (I did compare prices across Canada). The ordering and purchasing of an all electric AWD ID4 took under a year, which was surprisingly quick, given current pandemic and geopolitical conditions. I purchased my previous electric car at Harborview in 2018, and they went above and beyond helping me participate in the BC Scrap-It program (the owner of Harborview communicating directly with the top person at BC Scrap-It.) Thank you for everything.
E	Exter11 on Google ★ ★ ★ ★ ★ Reasonable Shop rate; friendly, personable, yet professional service team, got my (strangely acting) car functioning within an hour, and set me up for a more permanent solution a few days later for way less money then I thought it would be. Complementary shuttle while your vehicle is being serviced. And my car got washed for free (not detailed and only the outside so don’t go harassing them for a free detailing). Overall I don’t think they could have done better.
R	Ryan Park on Google ★ ★ ★ ★ ★ Lane is an exceptional Service Advisor who knows what he's doing and was very helpful. This is different than my typical dealer experience, which I also typically dread. I went in with low expectations given other experiences, namely lack of due care and attention for my car and the service being performed, but I left surprised with how easy a VW service should be! If Harbourview can keep treating customers fairly and professionally they will stand out amongst other Volkswagen dealers on the Island (looking at you South Island!). Many folks don't want to go back to these dealers, I'll definitely be back to Harbourview. Please keep up this differentiation from the others.
Z	Zach Odell on Google ★ ★ ★ ★ ★ Purchased a car here 2 years ago with optional insurance. Insurance was presented as an opt in that you pay extra for additional coverage. Zero mention of any sort of fix locked term. Imagine my surprise when I sold the car that I was actually locked into this bonus insurance till 2026. There was no mention of these and no document was provided after signing up for this insurance, I had to find it out through contacting their support site. Be extremely careful signing up for optional insurance options.
T	Tammy Duncan on Google ★ ★ ★ ★ ★ I am very grateful for my experience at Volkswagen. The service department representative “Blaine” was outstanding in every way! He was patient, kind, supportive and very effective at communicating everything that had to be done and continuously consulted recommendations of optional “needs” to be done. Having a choice is the best trust investment! I feel trust can be a big issue in the automotive world, but that definitely was not the case with Blaine. I immediately knew he was trust worthy fella! I was having issues with a previous automotive/collision company. Blaine stepped in as my advocate and met all of my needs with flying colours at a time when I wanted to give up. The world has been a bit of dark place these days for a lot of people with current state…Thank you Blaine for making it a whole lot brighter! Stay awesome Blaine!