Greater Sudbury Utilities
2.4/5
★
based on 8 reviews
Contact Greater Sudbury Utilities
| Address : | 500 Regent St, Greater Sudbury, ON P3E 3Y2, Canada |
| Phone : | 📞 +777 |
| Website : | http://www.gsuinc.ca/ |
| Categories : | |
| City : | E |
|
B
|
Boris Iotzov on Google
★ ★ ★ ★ ★ I recently upgraded my breaker panel. The hydro crew was very helpful and promp with the service request and provided help at reasonable price. It was much cheaper to shut down power with GSU than with Hydro One.
|
|
D
|
Dennis Landry on Google
★ ★ ★ ★ ★ I know everyone’s experience is different, but I have to say that my experience has been excellent. The key, as I have found, is spending a little time talking to the staff. They are super knowledgeable and can help with any number of issues, from better understanding your bill to accessing energy savings programs and rebates. All my interactions have been great.
|
|
D
|
DARC on Google
★ ★ ★ ★ ★ Barely used the water all month but somehow my water bill has DOUBLED . I feel like i'm being constantly scammed by this city. Not even joking ... The amount of water i actually used all month ,would of been cheaper to just used bottled water.
Not even getting started with my power bill which has doubled as well.
It sickens me,because I can't even afford to buy groceries.
|
|
K
|
Kyle on Google
★ ★ ★ ★ ★ Their field supervisor is great. I get the impression this is a very "top heavy" organization. After a premeditated relocation of an overhead service for a new building I was putting up they proceeded to decline the building permit submission because I guess they forgot they moved it. Costing 2 weeks of delays. Worrying that they don't keep track of their infrastructure but what do I know I just foot the bill.
|
|
R
|
Ronald Wilson on Google
★ ★ ★ ★ ★ Absolutely not impressed with the amount of outages in the last month . Having a senior at home who requires oxygen 24/7 and not being able to supply him with that oxygen without power is becoming ridiculous. By far the worst service I have experienced for hydro in Ontario
|
|
M
|
Mary Ann Ricker on Google
★ ★ ★ ★ ★ Power went out at my home shortly after 12 noon. I called GSU to report the problem. I had to hold for a few minutes as I understand they were dealing with power outages in other areas. From the time I spoke to a representative at GSU to the problem being rectified was approximately 1 hour 45 minutes. I so appreciate the excellent service I received. Thank you.
|
|
R
|
Rob Seguin on Google
★ ★ ★ ★ ★ Moved back to the city October 1, 2020 and just today (Dec 10th) received my 1st electricity bill. This is the ONLY utility company I have been a customer of that I have had such slow reporting. Especially in this day and age!
Then I attempted to register for an online account with them. Followed the directions precisely and it said the info does not match. So I call customer service and she tells me to try and enter the dollar amount of the current charges, whereas the website states I must enter "total amount due". This still does not work.
I do not have faith that anyone at GSU has any idea what they are doing.
|
|
N
|
Nicole on Google
★ ★ ★ ★ ★ Had amazing customer service today!
I didn't catch the ladies name that took my phone call and stayed late to ensure my issue was resolved.
I beleive the service guy said kayla or Kaylee her ex is 2321, I hope this gets back to her
Thank you so much for going over and above, especially when you didn't need to and your work day was done!.
Thank you also to Jared ( ? I hope that's right ) for also working later to ensure my service was back up and running.
you both made a horrible day turn around
Thank you!!!!!
|
Write some of your reviews for the company Greater Sudbury Utilities
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Telecommunications service provider, Electric utility company, Hot water system supplier, Green energy supplier,
Nearby places Greater Sudbury Utilities
