TELUS Koodo Authorized Dealer Sudbury | SmartCell Communications
5/5
★
based on 8 reviews
Contact TELUS Koodo Authorized Dealer Sudbury | SmartCell Communications
| Address : | 2021 Long Lake Rd Unit A, Greater Sudbury, ON P3E 4M8, Canada |
| Phone : | 📞 +787 |
| Website : | https://smartcell.ca/ |
| Categories : | |
| City : | E |
|
P
|
Pat Bagshaw on Google
★ ★ ★ ★ ★ We returned to the Telus store to see Tom and once again he helped us with our problem. My husband dropped his 6 month old iphone 12 into the lake. We could not retrieve it as the lake was too murky and too cold. Because we are in a two year contract with Telus he advised that we shouldn’t buy out the contract at $800. Instead he found us an older, used cell phone that he loaned to my husband temporarily until Telus puts their phones on sale. I was also interested in a new ipad and computer. So he found me an awesome reconditioned HP lap top with a flip screen that works as an ipad which I didn’t even know existed. He is always willing to go above and beyond to do everything he can to resolve your
problems. He is very patient with us (we are seniors and are technically challenged), takes his time to explain things in terms we understand & always tells us to call him with any other issues.
In this day and age there are not many places that provide this level of Customer Service. I would highly recommend him to anyone. Great job again Tom; we so appreciate your help. ??
|
|
C
|
Colette Dumont on Google
★ ★ ★ ★ ★ Thomas was fantastic and extremely informative. We knew nothing about technology and he helped us so much. He really knows his stuff. I will highly recommend him to my colleagues.
|
|
A
|
Anna Rhymer on Google
★ ★ ★ ★ ★ Thomas was an amazing communicator, extremely knowledgeable, went above and beyond to help me and my family and even offered ongoing support for our future cellular needs. I am more than pleased with my experience!
|
|
D
|
Doug B on Google
★ ★ ★ ★ ★ Such excellent service from Thomas. After spending a few frustrating visits to this store to fix an email issue on my iPhone, Thomas called Apple Support on my behalf. I tried to get the service I needed at the Apple store in the New Sudbury Mall, and they refused. Thomas went above and beyond to give excellent customer service. Thank you, Thomas!
|
|
C
|
Colin Bullock on Google
★ ★ ★ ★ ★ This man bent over backwards to get me into a phone. I was very lucky to have his help. If anyone has the chance go see this guy. Thomas Burke u made a bad situation into a great experience. Thank u. U are the best person I have ever dealt with. Kòodos to u sir
|
|
D
|
Dre Proulx on Google
★ ★ ★ ★ ★ Thomas from Smartcell was very patient, polite and a pleasure to deal with. He assisted us in returning as customers with telus through the win back program and we are so happy we did. Thomas has the knowledge and experience to get you up and running with your cell or services. I recommend using this store and if you have the opportunity to deal with Thomas, you will not regret it.
|
|
R
|
Rickie B on Google
★ ★ ★ ★ ★ Anastasia was very helpful during the whole phone upgrade and bring back plan process. It made things simple and easy for me to understand and she was available to answer any and all questions big or small
|
|
J
|
James Moxam on Google
★ ★ ★ ★ ★ Thomas was excellent, Above and beyond service. Thomas helped me set up my email, cellphone, online TELUS account and even gave me his personal phone number so I can contact him whenever I need assistance. You don't see that level of service anymore.
Anastasia was really great as well, she was the best assistant Thomas could ask for, how many cellphone reps have personal assistants? oh well they were both great.
|
Write some of your reviews for the company TELUS Koodo Authorized Dealer Sudbury | SmartCell Communications
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Cell phone store, Telecommunications service provider, Security system supplier, Cell phone accessory store, Mobile phone repair shop,
Nearby places TELUS Koodo Authorized Dealer Sudbury | SmartCell Communications
