Gordon Latham Limited, an Ainsworth Company
2.1/5
★
based on 8 reviews
Contact Gordon Latham Limited, an Ainsworth Company
| Address : | 3680 E 2nd Ave, Vancouver, BC V5M 3Y7, Canada |
| Phone : | 📞 +8 |
| Website : | http://www.lathams.ca/ |
| Categories : | |
| City : | M |
|
L
|
Lynn Liu on Google
★ ★ ★ ★ ★ It was actually a hour work, but the technician charged 2.5 hours on the bill and I refused to sign. I called the customer service and try to explain the situation but the representative is not willing to solve the problem, just hang up the phone and says will not serve any more. Really bad attitude and customer services. Do not call this company any more!
|
|
P
|
Patrick Liu on Google
★ ★ ★ ★ ★ I would give 0 stars if I could. The handyman came for 15 minutes and charge 1.5 hours which costs $177. I tried to include the travel time, but it only takes him 28 minute for a round trip during the busiest hours. Other than that, Latham's charges me $43 for truck and fuel costs for 4.5 km driving.
What can I say? LOL
|
|
R
|
Rebecca Kerswell on Google
★ ★ ★ ★ ★ Pretty disappointed. Plumber went to his vehicle 4 times during his work which took about 10 to 15 minutes each time to 'get things' and charged 1.5hrs for about 30 mins of work. Would give 0 stars if I could. Felt scammed.
|
|
W
|
WNJ Ltd on Google
★ ★ ★ ★ ★ Poor service, they came to do some sort of "inspection" said they do not have the tools for such and such therefore they have to come back another time. 2nd time they just inspect without checking thoroughly they claim its the toilet that was leaking. Charged me $400, to change a piece of toilet seal thing that cost $20. In the end it is not even the toilet that was leaking. Charged me 2 times labour fee although the first time they came unprepared. The actual time they were on site working was only 1 hour, but when they sent the bill it was 2.25 hrs. In the end i had to hire another ACTUAL plumbing company that was professional to finish up their mess. Ridiculous company, poor judgement, will NOT used again, will NOT recommend.
|
|
M
|
Michael Mihaylov PREC* - REALTOR on Google
★ ★ ★ ★ ★ Absolute scammers!!!! The hot water heater valve did not stop the heat in the apartment. I phoned the building manager and she told me to try Latham's as they have done work in our building. I phoned on Wednesday, and they scheduled me for Friday between 9am to 11am... At 10:50 I phoned and asked when will the plumber be arriving? They said someone will call me soon. At 11:15am am someone phoned me and they arrived at 11:45am. He took a quick look and discovered that the water can not be stopped as the main valve will not shut off the water in the unit. After the plumber did a minor adjustment to the toilet and he was on his way at 12:40pm. I went to his van and he gave me an invoice for 2.5 hours of $323.41
When I asked why was the bill for 2.5 hours, the plumber told me that he had to park his car which took him 15 min extra, and also had to go to his office and invoice me, which would take another 1 hour and 45 minutes.
The actual work that the plumber did was 15 min. For the rest of the time he was chatting with the building manager about some other issue in the building. This is a total scam. They know there is free parking for trades in the building, no need to drive around downtown for free parking. It's not right to charge your customers 1.5 hours extra time for invoicing them.
STAY AWAY!!!! I would not recommend Gordon Latham plumbing!!!!
|
|
L
|
Lulu C on Google
★ ★ ★ ★ ★ Total Scam! Tech: Cameron Tilley. He charged a 3 hr work for something that was a max 15mins fix and travel time of total 1hr. Even tech said it was a half hour drive to get to our destination. Total should be 1.5 hrs max. The Time is Over by double!!!
Don't use this company because they have unreliable plumber working. This is a total Rip OFF!
|
|
a
|
ali pouroskoui on Google
★ ★ ★ ★ ★ The biggest scam artists in the plumbing industry. Total rop offs .they should be shot down.
|
|
m
|
mehdi hassanzadeh on Google
★ ★ ★ ★ ★ Very unprofessional. I would have given them no star if that was an option, they deserve none. Took them 8 months to do a job to find the cause behind a rattling noise in the wall, with sending two plumbers, first guy was Kevin, misdiagnosed the problem as shower cartridge issue, left to come back with tools and 8 months later second guy showed up, I gave him the clue to find the problem in the toilet flush which turned out to be the filling valve malfunctioning, a month later got a bill for 1.5 hr for Kevin which spent 10 minutes and didn't have a clue what was wrong and left to come back later with the right tools to break my shower, then the second guy came 8 months later and spent 20 minutes to change the valve and billed for 2.5 hours and on top of that got a driver fee charge for 54$!!! Is this absurd or what??!! 4 hours labour for changing a valve?? Stay away from this company, it's all scam.
|
Write some of your reviews for the company Gordon Latham Limited, an Ainsworth Company
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Mechanical contractor,
Nearby places Gordon Latham Limited, an Ainsworth Company
